Maurice Garvin Jr.
Lexington
Summary
Dedicated professional with a clean driving record and extensive experience at Schneider National Inc. Proven ability in time management and problem-solving, ensuring timely deliveries while adhering to safety protocols. Recognized for exceptional customer service and effective communication, contributing to a positive company reputation and enhancing operational efficiency.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Overview
12
12
years of professional experience
Work History
Driver
Schneider National Inc.
11.2023 - Current
- Learned and adhered to safety protocols for transportation operations.
- Assisted in vehicle inspections to ensure compliance with regulations.
- Developed knowledge of efficient route planning for timely deliveries.
- Maintained accurate records of mileage and fuel consumption.
- Communicated effectively with dispatch regarding delivery status updates.
- Utilized navigation tools to optimize travel routes and enhance efficiency.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Operated heavy-duty trucks to transport goods safely and efficiently across designated routes.
Truck Driver
McLane Company
07.2023 - 10.2023
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulatory standards.
- Maintained accurate logs of driving hours, mileage, and fuel consumption for reporting purposes.
- Adhered to all traffic laws and company policies while ensuring timely deliveries to clients.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Bus Operator
Lextran
10.2022 - 07.2023
- Operated buses safely, ensuring timely transportation for passengers across designated routes.
- Conducted pre-trip inspections, identifying and addressing potential vehicle issues proactively.
- Adhered to traffic regulations and company policies while maintaining passenger comfort and safety.
- Communicated effectively with dispatch regarding schedule changes or emergencies during shifts.
- Provided exceptional customer service, addressing passenger inquiries and concerns effectively.
- Provided excellent customer service by greeting each passenger warmly upon boarding the bus and answering any questions about routes or fares.
- Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
- Supported fellow operators by filling in during absences or emergencies as needed, demonstrating flexibility and teamwork within the department.
Correctional Officer
Fayetteville County Detention Center
01.2020 - 10.2022
- Monitored inmate activities to ensure safety and adherence to facility regulations.
- Conducted regular inspections of facilities to identify security breaches and hazards.
- Responded swiftly to emergency situations, employing de-escalation techniques effectively.
- Maintained accurate documentation of incidents and daily logs for review by superiors.
- Collaborated with team members to develop strategies for conflict resolution among inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Customer Service Representative
Amazon
09.2019 - 01.2020
- Resolved customer inquiries, ensuring satisfaction and timely issue resolution.
- Managed high-volume calls, maintaining composure and professionalism in challenging situations.
- Collaborated with cross-functional teams to improve service delivery processes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Messenger
Dunbar Armored
02.2019 - 10.2019
- Transported high-value assets securely between designated locations, ensuring compliance with safety protocols.
- Monitored and reported security incidents, enhancing overall risk management strategies.
- Collaborated with law enforcement to address potential threats and maintain safety standards.
- Conducted routine vehicle inspections, ensuring operational readiness and adherence to maintenance schedules.
- Developed efficient routes for asset transport, minimizing delays while maximizing security measures.
Inventory Specialist
RGIS Inventory Services
07.2017 - 11.2018
- Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
- Analyzed inventory data to identify trends and forecast demand, improving order accuracy.
- Coordinated with suppliers to streamline restocking processes and enhance delivery schedules.
- Implemented best practices for inventory control, reducing excess stock and waste.
EMT-Basic Recruit
Louisville Ems
01.2017 - 03.2017
- Administered first aid and emergency care to patients in high-stress environments.
- Operated medical equipment, including defibrillators and oxygen delivery systems, ensuring readiness for emergencies.
- Coordinated with healthcare teams to facilitate patient transport and continuity of care during critical situations.
- Conducted thorough patient assessments to determine appropriate treatment plans and interventions on-site.
Utility Worker
Golden Corral Buffet and Grill
04.2016 - 12.2016
- Maintained cleanliness and organization of kitchen areas to ensure compliance with health and safety standards.
- Assisted in preparation and assembly of food items to support kitchen operation efficiency.
- Operated dishwashing equipment effectively, ensuring timely turnaround of clean utensils and cookware.
- Collaborated closely with team members to streamline workflow during peak service times.
- Implemented waste reduction strategies, contributing to improved operational sustainability efforts.
Factory Worker
Malone Staffing Dana Parts Builder
06.2015 - 08.2015
- Operated machinery to ensure efficient production line processes.
- Adhered to safety protocols, maintaining a safe work environment for all team members.
- Monitored inventory levels, ensuring timely restocking of materials as needed.
- Collaborated with team members to optimize workflow and reduce downtime.
- Implemented quality control checks to maintain product standards and minimize defects.
Small Package Sorter
UPS
09.2013 - 02.2014
- Sorted packages efficiently to ensure timely dispatch and delivery.
- Operated scanning equipment to track package movements accurately.
- Collaborated with team members to maintain optimal workflow during peak hours.
- Monitored quality control measures to uphold service standards consistently.
- Contributed to warehouse inventory management by keeping track of incoming packages and reporting discrepancies promptly.
Education
High School Diploma -
Jefferson Community Technical College
Louisville, KYNo Degree - General Studies
Eastern Kentucky University
Richmond, KyHigh School Diploma -
Doss High School
Louisville, KY05-2013
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- City and non-city driving
- Commercial driving
- Inclement weather driving
- Accident prevention
- Active listening
- Critical thinking
Timeline
Driver
Schneider National Inc.
11.2023 - Current
Truck Driver
McLane Company
07.2023 - 10.2023
Bus Operator
Lextran
10.2022 - 07.2023
Correctional Officer
Fayetteville County Detention Center
01.2020 - 10.2022
Customer Service Representative
Amazon
09.2019 - 01.2020
Messenger
Dunbar Armored
02.2019 - 10.2019
Inventory Specialist
RGIS Inventory Services
07.2017 - 11.2018
EMT-Basic Recruit
Louisville Ems
01.2017 - 03.2017
Utility Worker
Golden Corral Buffet and Grill
04.2016 - 12.2016
Factory Worker
Malone Staffing Dana Parts Builder
06.2015 - 08.2015
Small Package Sorter
UPS
09.2013 - 02.2014
High School Diploma -
Jefferson Community Technical College
No Degree - General Studies
Eastern Kentucky University
High School Diploma -
Doss High School