Summary
Overview
Work History
Education
Skills
Timeline
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Reginald Watts

Louisville

Summary

Dynamic professional with a strong background as a Coach Operator at TARC, excelling in route navigation and customer service. Proven ability to enhance operational efficiency through effective traffic management and process improvements. Recognized for reliability and a strong work ethic, ensuring safety compliance and exceptional passenger assistance in all driving conditions.

Overview

14
14
years of professional experience

Work History

Coach Operator

TARC
Louisville
09.2021 - Current
  • Kept up-to-date knowledge on local roads and highways in order to provide efficient service.
  • Verified passenger tickets prior to departure and collected fares when necessary.
  • Communicated effectively with dispatch personnel regarding route changes or delays due to traffic issues or weather conditions.
  • Assisted passengers with boarding and disembarking from the bus.
  • Monitored traffic conditions along routes to ensure scheduled arrival times were met or adjusted accordingly.
  • Followed prescribed routes accurately according to road signs and maps provided.
  • Inspected interior of vehicle at end of shift for cleanliness and neatness.
  • Maintained accurate records of trips completed, time worked, miles driven, fuel consumption.
  • Assisted disabled passengers by providing wheelchair access if required.
  • Reported any accidents or incidents immediately upon occurrence.
  • Adhered to all applicable laws governing the operation of a motor coach vehicle.
  • Complied with all company policies and regulations regarding safety standards.
  • Addressed customer complaints in a professional manner while resolving any problems that arose during trips.
  • Provided customers with information about destinations, attractions, landmarks, points of interest.
  • Notified dispatch staff promptly when encountering mechanical difficulties en route.
  • Conducted pre-trip inspections of assigned vehicle to ensure safety and compliance with regulations.

Team Leader

GE Appliances, A Haier
Louisville
09.2011 - 09.2021
  • Evaluated existing methods and processes used in the assembly line and recommended improvements when necessary.
  • Prepared reports summarizing production statistics including quantity produced, scrap rate.
  • Developed and implemented process improvements to increase efficiency while maintaining product quality.
  • Identified training needs among team members and provided appropriate instruction as required.
  • Analyzed production data to identify areas for improvement in processes or procedures.
  • Performed general maintenance duties on machinery and equipment used in the assembly process.
  • Trained new employees on proper assembly techniques and safe operation of machinery.
  • Monitored workers to ensure that they followed safety regulations and adhered to established standards and procedures.
  • Directed and coordinated activities of personnel engaged in assembling products on the assembly line.

Education

GED -

Jefferson Co. High
Louisville, KY
03-1999

Some College (No Degree) - Computer Applications Development

National College of Business And Technology
Louisville, KY

Skills

  • Route navigation
  • Vehicle inspection
  • Customer service
  • Ticket verification
  • Traffic management
  • Safety compliance
  • Process improvement
  • Passenger assistance
  • Defensive driving techniques
  • Environmental consciousness
  • Decision-making under pressure
  • Social perceptiveness
  • Reliability and punctuality
  • Safe driving practices
  • Air brake certification
  • Strong work ethic
  • Weather condition driving
  • Local traffic regulations
  • Local traffic laws

Timeline

Coach Operator

TARC
09.2021 - Current

Team Leader

GE Appliances, A Haier
09.2011 - 09.2021

GED -

Jefferson Co. High

Some College (No Degree) - Computer Applications Development

National College of Business And Technology

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Reginald Watts