Nikki DeWard
Erlanger
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level PR position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Burn Ambassador (BA)
Burn Boot Camp
01.2024 - Current
- Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
- Conducted media relations and responded to media requests for information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Server
Silverlake The Family Place
10.2016 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Mission Partner With a Focus in Fundraising
Dynamic Catholic
09.2022 - 12.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in a dynamic work environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - Public Relations
Northern Kentucky University
Highland Heights KY12.2024
Associate of Arts - General Education
Gateway Community And Technical College
Covington, KY05.2022
Skills
- Public Relations Strategies
- Product Knowledge
- Community Relations
- Media Communications
- Communication Management
- Front-of-house display creation
- Food and Beverage Upselling
- Menu Memorization
- Strong Work Ethic
Timeline
Burn Ambassador (BA)
Burn Boot Camp
01.2024 - Current
Mission Partner With a Focus in Fundraising
Dynamic Catholic
09.2022 - 12.2023
Server
Silverlake The Family Place
10.2016 - Current
Bachelor of Arts - Public Relations
Northern Kentucky University
Associate of Arts - General Education
Gateway Community And Technical College
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