Reshard Haynes
Louisville
Summary
Results-driven Material Controller with extensive experience in inventory management and employee training. Known for fostering team collaboration, ensuring safety compliance, and implementing quality control measures to enhance operational efficiency. Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
29
29
years of professional experience
Work History
Retail Sales Associate
Home Depot
Louisville
07.2019 - Current
- Assisted customers with product selection and inquiries.
- Maintained store displays and organized merchandise on shelves.
- Collaborated with team members to ensure store cleanliness and safety.
- Provided product knowledge and recommendations to enhance customer experience.
- Stocked inventory and monitored product levels for replenishment needs.
- Trained new associates on store policies and operational procedures.
- Handled customer complaints and resolved issues promptly and professionally.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Offered suggestions for additional items that may be of interest to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Inspected purchased items for defects before handing them over to customers.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Participated in team meetings and training sessions.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Assisted in the preparation and execution of physical inventory counts.
- Demonstrated product features to customers.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Prepared merchandise for purchase or rental.
Material Controller
Ford Motor Company
Louisville
09.2000 - Current
- Oversaw material flow, enhancing production process efficiency.
- Managed inventory levels, ensuring timely material availability for production.
- Trained staff on best practices for material handling and storage.
- Investigated discrepancies between physical inventories and book inventories.
- Performed daily stock counts to ensure accurate inventory records.
- Monitored warehouse operations for accuracy and efficiency.
- Developed and implemented tracking systems for materials, supplies, and equipment, improving inventory accuracy.
- Analyzed inventory levels to ensure sufficient supply of materials for production needs.
- Coordinated flow of materials and products during production process.
Aviation Boatswain's Mate, Fuels
US Navy
Norfolk
08.1997 - 08.2000
- Prepared and fueled planes for take-off, coordinating operations for safe and efficient landings.
- Operated fueling systems on aircraft and support equipment, ensuring adherence to safety standards.
- Trained junior personnel on fueling procedures and safety protocols, enhancing team competency and compliance.
- Monitored fuel quality and performed tests to maintain compliance with regulations.
- Implemented safety measures during fueling operations to minimize risks and hazards.
- Managed hazardous material handling in accordance with environmental guidelines.
- Worked on deck in various weather situations and under stressful conditions to maintain personnel safety and direct aircraft movements.
- Ensured proper surveillance of objects to prevent incidents.
Education
High School Diploma -
Frederick Douglass High School
Atlanta, GA06-1997
Skills
- Customer service
- Sales techniques
- Product knowledge
- Sales forecasting
- Promotional strategies
- Visual merchandising
- Inventory management
- Customer engagement
- Retail trends
- Process optimization
- Team collaboration
- Effective communication
- Team leadership
- Employee training
- Problem solving
- Conflict resolution
- Sales reporting
- Workplace safety
- Power tools
- Team leadership
Timeline
Retail Sales Associate
Home Depot
07.2019 - Current
Material Controller
Ford Motor Company
09.2000 - Current
Aviation Boatswain's Mate, Fuels
US Navy
08.1997 - 08.2000
High School Diploma -
Frederick Douglass High School