Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reshayla Burns

Louisville

Summary

Motivated and adaptable professional known for delivering top-tier customers experiences. Brings strong attention to detail, teamwork, and a passion for helping others to every interaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Auditor

Crescent Electric Supply
07.2024 - Current
  • Conducted comprehensive audits to ensure compliance with internal policies and industry regulations.
  • Evaluated financial records for accuracy, identifying discrepancies and recommending corrective actions.
  • Provided friendly and efficient support to customers by answering product questions, processing orders and returns, and insuring satisfaction with company policies and procedures.
  • Assisted in the development of audit plans, ensuring thorough coverage of operational areas.
  • Accurately picked and prepared customers orders using handheld scanners.
  • Verified product numbers, qualities, and locations to ensure order accuracy before shipment.

Server

Drakes
09.2023 - 12.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to communicate orders and special requests accurately.
  • Assisted in training new servers on menu knowledge and service protocols.

Bartender

Chillis
07.2021 - 07.2023
  • Mixed and served beverages according to recipes and customer preferences.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
  • Assisted in inventory management by tracking stock levels and placing orders as needed.
  • Provided exceptional customer service, creating a welcoming atmosphere for patrons.
  • Developed signature cocktails, enhancing menu offerings to attract diverse clientele.
  • Collaborated with kitchen staff to ensure timely delivery of food and drink orders.

Prison Class Interviewer

Louisville Metro Department of Corrections
10.2011 - 07.2021
  • Interviews inmates, and assesses their behavioral, medical, sociological, psychological, and economic back grounds to determine their proper living quarters within the correctional facility.
  • Explained Correctional facility rules, procedures, and services, performed related work that was assigned.
  • Reviewed and updated inmate classification and living quarters as needed.
  • Communicated and answered question from inmates, listened to their complaints and problems, provided direction and advice, referred their concerns to proper authorities.

Education

High School Diploma -

Butler Traditional High School
Louisville, KY
05-2008

Skills

  • Attention to detail
  • Team collaboration
  • Decision-making
  • Clear communication
  • Internal auditing
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Certification

  • Licensed Bartender - October 2014

Timeline

Auditor

Crescent Electric Supply
07.2024 - Current

Server

Drakes
09.2023 - 12.2023

Bartender

Chillis
07.2021 - 07.2023

Prison Class Interviewer

Louisville Metro Department of Corrections
10.2011 - 07.2021

High School Diploma -

Butler Traditional High School

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Reshayla Burns