Joseph Bernat
Denver
Summary
Dynamic sales professional with a proven track record at Mercedes-Benz of Denver, consistently exceeding sales goals and enhancing client satisfaction. Expert in consultative selling and client retention strategies, recognized for driving significant revenue growth and fostering strong customer relationships. Adept at cross-selling SaaS solutions, contributing to a 30% increase in subscription sales.
Overview
8
8
years of professional experience
Work History
Client Advisor
Mercedes-Benz of Denver
05.2024 - Current
- Consistently ranked among the top 3 sales consultants monthly, maintaining high-performance sales metrics in a competitive luxury market.
- Achieved recognition as the #1 Sales Consultant multiple times, exceeding both unit and revenue goals.
- Maintained the highest CSI (Customer Satisfaction Index) in the dealership, emphasizing premium customer care and service excellence.
- Built a loyal client base through a consultative, personalized approach to luxury automotive sales.
- Collaborated cross-functionally with finance and service teams to streamline the purchase process and maximize client satisfaction.
- Received dealership and OEM awards for outstanding sales and customer service performance.
- Assisted clients in identifying needs and providing tailored product recommendations.
Senior Sales Specialist / Asset Lite Specialist
Rivian
09.2021 - 02.2024
- Drove sales initiatives to expand market share in electric vehicle sector.
- Collaborated with cross-functional teams to enhance product knowledge and customer engagement strategies.
- Developed and executed tailored presentations, effectively addressing client needs and concerns.
- Mentored junior sales staff, fostering skill development and improving team performance.
- Led and designed the Companies highest in-person sales event at the Cherry Creek Market, generating the sale of 70 vehicles ($5.6M) within 2 weeks.
- Performed in the top 5% of Senior Sales Associates; specializing and focusing on SaaS add-ons for consumers, including subscriptions related to connectivity and internal services.
- Consistently ranked as a top Sales Associate companywide, selling an average of 15-20 vehicles per month through cold-calling, experiential events, and various business development platforms.
Technical Specialist
Apple
08.2019 - 08.2021
- Analyzed technical issues to develop effective solutions and enhance system performance.
- Collaborated with cross-functional teams to implement process improvements and streamline operations.
- Provided technical support for software applications, ensuring user satisfaction and operational efficiency.
- Conducted training sessions for staff on new technologies, promoting a culture of continuous learning.
Owner Advisor / Sales Associate
Telsa
06.2017 - 01.2019
- Led operations to enhance customer satisfaction and streamline service delivery.
- Developed strategic partnerships with vendors to optimize supply chain efficiency.
- Implemented innovative marketing strategies, increasing brand visibility and market reach.
- Analyzed financial data to guide business decisions and improve profitability.
- Selected by Executive Leadership to help corporate develop a formal and documented sales process and experience, which helped lead two of Tesla’s largest markets (Denver & Seattle) hit quarterly sales and delivery goals consistently.
- Focused on developing sales plans for SaaS products for Tesla vehicles, helping to drive sales of SaaS subscription 30+% year-over year.
- Consistently ranked as the top regional salesperson and consistently placed within top the10% nationwide for 2017 & 2018.
Education
West Morris Mendham High School
Mendham, NJSkills
- Client interaction
- Cross-selling techniques
- Client retention strategies
- Consultative selling
- Customer Service
- Business Development
- Marketing
- Pipeline Management
- SaaS
Timeline
Client Advisor
Mercedes-Benz of Denver
05.2024 - Current
Senior Sales Specialist / Asset Lite Specialist
Rivian
09.2021 - 02.2024
Technical Specialist
Apple
08.2019 - 08.2021
Owner Advisor / Sales Associate
Telsa
06.2017 - 01.2019
West Morris Mendham High School
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