Reuben Poe
Paris,KY
Summary
Dynamic and results-driven professional with extensive experience at UPS, Arby's, and Taco Bell/KFC excelling in complaint resolution and workplace safety. Proven ability to lift heavy packages and maintain high productivity levels. Adept at training new team members and fostering customer relationships, ensuring exceptional service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
UPS
05.2025 - 07.2025
- Lifted Packages of up to 70 lbs solo, and up to 250 lbs team lift.
- Worked in a fast paced environment for 4 hour intervals, non stop working.
- Maintained a speed above company standards of 1,260 packages unloaded an hour.
- Followed safety procedures thoroughly.
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
- Learned all required tasks quickly to maximize performance.
Cashier
KFC/Taco Bell
06.2024 - 05.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
Team Member
Arby's Restaurant
10.2022 - 05.2024
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Prepared Food in a cleanly manner
- Washed Dishes with no accidents or mishaps
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor of Arts - English Education
Eastern Kentucky University
Richmond, KY05-2029
High School Diploma -
Bourbon County High School
Paris, KY05-2025
Skills
- Complaint resolution
- Cleaning
- Lift 75 pounds
- Creativity and innovation
- Customer service
- Calculations and measurements
- Flexible schedule
- Shipping and receiving
- Order preparation
- Training and mentoring
- Workplace safety
Timeline
Team Member
UPS
05.2025 - 07.2025
Cashier
KFC/Taco Bell
06.2024 - 05.2025
Team Member
Arby's Restaurant
10.2022 - 05.2024
Bachelor of Arts - English Education
Eastern Kentucky University
High School Diploma -
Bourbon County High School
Similar Profiles
Michael DeppeMichael Deppe
Operations Full-Time Supervisor at UPSOperations Full-Time Supervisor at UPS
Adam Brown JrAdam Brown Jr
Warehouse Worker at UPSWarehouse Worker at UPS
Matthew LangfordMatthew Langford
On Car Supervisor at UPSOn Car Supervisor at UPS
Dakota OlsonDakota Olson
Pre-Loader at UPSPre-Loader at UPS
HUNTER MEANSHUNTER MEANS
Automotive Detailer at Enterprise HoldingsAutomotive Detailer at Enterprise Holdings