Ricardo Daniel
Louisville
Summary
Objectives To communicate and network with known desirable businesses/ agencies to obtain employment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Results-driven service professional delivering exceptional customer service, enhancing client satisfaction through tailored solutions. Skilled in technical analysis and effective communication, ready to support organizational goals and drive operational success.
Overview
8
8
years of professional experience
Work History
Service Professional
Greenix Pest Control
Louisville
03.2025 - Current
- Provided exceptional customer service by addressing client concerns and inquiries.
- Conducted thorough inspections to identify pest issues in residential properties.
- Applied pest control treatments using safe and effective methods and products.
- Educated clients on pest prevention techniques and product benefits.
- Maintained up-to-date knowledge of product information, pricing, promotions, inventory availability, and special orders.
- Being responsible for identifying, & preventing pest infestations in residential & commercial settings.
Pest Service Specialist
Ecolab
Louisville
06.2023 - 03.2025
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Coordinated service schedules to ensure timely and efficient operations for clients.
- Analyzed customer needs to provide tailored solutions using Ecolab's product offerings.
- Identified pest types (insects, rodents, birds, etc) & assess infestation severity.
Computer Aided Designer
Rainbow Design Services
Louisville
03.2023 - 05.2023
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Used computer-aided design software to prepare blueprints and schematics.
- Calculated mathematical formulae to develop and design detailed specifications for components and machinery with computer assistance.
- Created CAD models and drawings for Type designs.
- Identified potential operational issues and redesigned products to improve functionality.
- Modified designs to correct operating deficiencies and reduce production problems.
- Reviewed specifications to generate complex details of individual system components.
- Consulted with project managers, design consultants and sub-contractors to produce and alter drawings.
- Generated accurate technical drawings for various projects.
- Researched and incorporated current codes and regulations into drawings.
- Developed and revised diagrams to accurately reflect design changes.
- Followed strict safety guidelines when producing drawings.
- Utilized AutoCAD and other software to create detailed drawings.
- Drafted and revised CAD drawings to meet client specifications.
- Interpreted drawing markups and implemented drawing revisions provided by engineers.
- Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.
- Collaborated with engineering and architecture staff to determine safe, sturdy construction methods.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
Field Technician
Spectrum
Louisville
05.2022 - 03.2023
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Delivered high-quality work by diligently following standard operating procedures.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
- Communicated with customers to provide updates, gather information and resolve issues.
- Read and interpreted technical manuals and schematics to understand systems design and operations.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Collaborated with other field technicians to resolve complex technical issues.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Calibrated new and existing equipment for optimal performance.
- Diagnosed and repaired problems with electrical and mechanical systems.
Crewman
United States Marine Corps
07.2017 - 07.2021
- Operate and maintain artillery equipment.
- Managed receipt, storage and issue of ammunition equipment and processes.
- Constructed field expedient firing aids for infantry weapons.
- Directed supporting fire to suppress enemy fire and allowed troops to maneuver in area.
- Operated self-propelled howitzers and ammunition trucks safely.
- Communicated over wire and radio and identified strategic target locations.
- Deployed and maintained rifles, machine guns, grenades and rocket launchers in offensive and defensive operations.
- Coordinated and distributed training schedules and filed administrative paperwork.
- Determined elevation and grid azimuths with maps and map overlays.
- Maintained complete accountability during redeployment of sensitive communication equipment.
- Supported infantry and tank units with howitzer cannons during combat and played crucial roles in battlefield success.
- Supervised assembly and placement of large-scale artillery systems prior to launch.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
- Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
- Loaded and fired ammunition from multiple launch rocket systems and Howitzers, targeting enemy forces.
Education
High School diploma -
Fairdale High School
Fairdale, KYSkills
- Strong communication skills
- Fast learner
- Articulate with details
- Excellent ability to adapt to difficult situations
- Great organizational skills
- Technical Analysis
- Technical Support
- Customer Relations
- Attention to Detail
- Interpersonal Communication
- Data Entry
- Active Listening
- Organization and Time Management
- Excellent Communication
- Digital design
- CAD software proficiency
- Deadline-oriented
- Safety standards and protocols
- Codes compliance
Personal Information
Title: Technician
Additional Information
- 2
Timeline
Service Professional
Greenix Pest Control
03.2025 - Current
Pest Service Specialist
Ecolab
06.2023 - 03.2025
Computer Aided Designer
Rainbow Design Services
03.2023 - 05.2023
Field Technician
Spectrum
05.2022 - 03.2023
Crewman
United States Marine Corps
07.2017 - 07.2021
High School diploma -
Fairdale High School