I am keenly focused on customer satisfaction and building brand loyalty. I possess a passion for interacting with people of all backgrounds. My excellent interpersonal and organizational skills have enabled me to adapt to new working standards. I am dependable, flexible, and proactive; enjoy working with dynamic teams and contributing to their overall success.
Overview
9
9
years of professional experience
Work History
Janitorial Supervisor
Kleen Kleen Janitorial Services
09.2021 - Current
Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.
Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
Increased client satisfaction through diligent attention to detail in maintaining clean, sanitary environments across various facilities.
Addressed and resolved staff conflicts, promoting harmonious working environment.
Scheduled and prioritized tasks to staff, overseeing work completion.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Handy Man
Bee Hardware
08.2020 - 08.2021
Operating forklift on daily basis
Pick up and drop off deliveries
Carpentry projects
Building blocks
Performed minor wall repair, installed drywall, and applied wallpaper.
Built and repaired decks, fences and sheds to improve overall appearance of homes.
Butcher Assistant
Parker's Quality Meats & More
05.2016 - 08.2020
Ensured timely fulfillment of custom orders by efficiently processing special requests from customers.
Followed strict food safety protocol as outlined by State food handling guidelines.
Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.
Greeted and interacted with diverse customer base, serving needs on individual basis.
Packaged and weighed products for customers and supported individual product selection process.
Prepared for special holidays and events by adjusting inventories and anticipating demand.
Rotated products to prevent meat spoilage and loss of resources.
Wrote, printed, and displayed signs for customer information.
Wrapped meat produce to maintain quality, freshness and condition.
Calculated weight and quantity of meat to determine appropriate pricing for customers.
Set up displays and stocked shelves with fresh meats, rotating stock for quality.
Education
Welding
Old Harbour Training Center
Jamaica,Old Harbour
01.2015
High School Education -
Inns Wood High School
Jamaica,Old Harbour
01.2010
Skills
Operating heavy Equipment
Janitorial
Butcher assistant
Active listening
Communication
Customer service
Leadership
Management skills
Problem-solving
Cultural adaptability
References
Donna Bush
323-3830
Donmae67@gmail.com
David Blake
321-2912
Timeline
Janitorial Supervisor
Kleen Kleen Janitorial Services
09.2021 - Current
Handy Man
Bee Hardware
08.2020 - 08.2021
Butcher Assistant
Parker's Quality Meats & More
05.2016 - 08.2020
Welding
Old Harbour Training Center
High School Education -
Inns Wood High School
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