Rickesha Thompson
George Town,GCM
Summary
Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements. Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.
Overview
6
6
years of professional experience
Work History
Hospitality Worker
Cleaning Connections
Grand Cayman, GCM
05.2022 - Current
- Greeted students and provided them with menus.
- Checked on students to ensure satisfaction with meals and services.
- Served food and drinks to students in a timely manner.
- Delivering lunches to various classes.
- General cleaning, dusting, ensuring garbage disposal are emptied on time and not overflowing with garbage.
- Ensuring sanitization stations are maintained.
- Ensure bathrooms are cleaned and refurbished with hand soap, toilet paper, and paper towels.
Hospitality Worker
Jewels Hotel
Montego Bay/ Runaway Bay , JAMAICA
02.2019 - 06.2022
- General housekeeping, cleaning rooms and bathrooms, making beds, vacuuming, and dusting.
- Bartender, sdu.ies.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Developed good working relationships with fellow employees through effective communication.
Education
High School Diploma -
Abony Grove Comprehensive High School
Jamaica05-2008
Some College (No Degree) - Catering
Adams Catering And Commercial School
JamaicaSkills
- Food Preparation
- Guest Relations
- Cleaning and sanitizing
- Housekeeping
- Teamplayer
- Customer Service
- Safe alcohol service
- Problem- solving
- Payment Collection
- Cash Handling
Timeline
Hospitality Worker
Cleaning Connections
05.2022 - Current
Hospitality Worker
Jewels Hotel
02.2019 - 06.2022
High School Diploma -
Abony Grove Comprehensive High School
Some College (No Degree) - Catering
Adams Catering And Commercial School
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