Rita Ramage
Burlington
Summary
Flexible, proactive leader with over 16 years of customer service and safety experience. Known for meticulous data entry, record keeping, and communication skills. I'm eager to match my skills, knowledge, and experience as a Safelite Autoglass Customer Service Advocate.
Overview
18
18
years of professional experience
Work History
Safety Director
Hubbard's Towing, LLC
06.2010 - 06.2026
- Developed and implemented safety training programs to enhance employee awareness and compliance.
- Conducted regular safety audits to identify potential hazards and ensure regulatory compliance.
- Collaborated with management to establish emergency response protocols and safety policies.
- Led incident investigation teams to analyze root causes and prevent future occurrences.
- Spearheaded initiatives to reduce workplace injuries through proactive risk assessments and training sessions.
- Established partnerships with external agencies to stay updated on industry best practices in safety management.
- Performed customer service activities to resolve various complex vehicle towing situations.
- Performed administrative duties to include managing daily office transactions and performing data processing, data entry, and document preparation.
Office Manager
TBS Meat Distributors
09.2008 - 06.2010
- Streamlined office operations to enhance communication and efficiency among departments.
- Performed administrative duties including managing office supply inventories, collecting on overdue A/R, and distributing mail.
- Performed customer service duties to include taking phone and walk-in sales orders for processing.
- Managed distribution vehicle licensing, regulatory compliance.
- Developed and maintained filing systems to ensure easy access to critical documents.
Education
High School Diploma -
Woodford County High School
Versailles, KY05-1989
Skills
- Meticulous
- Conscientious
- Issue Resolver
- Empathetic Listener
- Flexible
- Leader
- Team Player
- Self-Directed
Timeline
Safety Director
Hubbard's Towing, LLC
06.2010 - 06.2026
Office Manager
TBS Meat Distributors
09.2008 - 06.2010
High School Diploma -
Woodford County High School