RAVEN N. LESLIE
Administrative Coordinator
George Town
Summary
I am a passionate and hardworking Caymanian candidate with the willingness to learn, grow and tackle new challenges. I am an effective communicator, multi-tasker and people person who is not afraid to take initiative and deliver exceptional results.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
Cayman Spirits Co.
George Town, CI
02.2025 - Current
- Process employee work permits.
- Manage payroll processes (including gratuity and tip distribution where applicable).
- Handle accounts receivables (A/R) and accounts payables (A/P).
- Use of Quickbooks desktop, Quickbooks online and Office 365 softwares.
- Execute company cash-out reconciliations from Lightspeed POS system and SalesVu POS system (Cash, credit cards, house accounts, event accounts, etc.)
- Handling petty cash distribution.
- Provide financial and labor reports upon request.
- Created positive and memorable guest experiences.
- Scheduling guest bookings via telephone and email.
- Processing customer invoices via telephone and email.
- Assist with production packaging and labelling.
- Writing standard operating procedures.
- Maintain a safe and clean work environment.
F&B Server
Sunset House Restaurant and Bar
George Town, CI
05.2023 - 07.2023
- Welcomed guests as they arrived.
- Assisted in bussing tables.
- Took food and drink orders.
- Use of POS software for inputting orders to the kitchen.
- Served meals and beverages.
- Managed cash and credit orders.
- Created positive and memorable guest experiences.
- Worked with my team to execute efficient and exemplary service.
- Maintained a clean and safe work environment.
TO-GO Server
Texas Roadhouse
Yorktown, Virginia
05.2022 - 08.2022
- Welcomed guests as they arrived.
- Assisted line cooks and expeditors to ensure food and beverage service and quality remained up to standard.
- Assisted in bussing tables.
- Took food and drink orders via phone and in person.
- Prepared (expedited and boxed) lunch and dinner orders.
- Served meals and beverages.
- Managed cash, check, gift certificate and credit orders.
- Maintained a clean and safe work environment.
Office Administrator
Build Cayman Ltd.
George Town, CI
12.2019 - 03.2022
- Assisted customers and suppliers with inquiries.
- Assisted in the coordination and overseeing of facilities management procedures, tasks, and systems.
- Carried out refurbishing / remodeling work for clients.
- Assisted with other ad-hoc administrative project requirements as needed.
- Provided administrative and clerical support (mailing, scanning, copying, filing).
- Use of Office365 Software and XERO accounting software.
- Created financial spreadsheets and tracked expenses against allocated budgets.
- Created, updated, and circulated meeting minutes.
- Created and managed organized filing systems.
- Scheduled and set up for meetings.
- Executed regular onsite safety walkthroughs.
- Ordered materials and supplies based on specifications of work / job.
- Coordinated procedures to execute AR / AP tasks.
- Coordinated internal events / social gatherings.
Retail Sales Associate
CDG (Blackbeard's Liquor Store's)
George Town, CI
07.2018 - 10.2018
- Received deliveries from various vendors and maintained records on inventory.
- Counted money at stores (opening and closing) to ensure accurate till float / revenue.
- Greeted customers in a professional manner and answered any questions regarding products, content, use and price.
- Executed cashiering using the NCR Counterpoint system.
- Upsold promotional items and restocked shelves.
- Ensured an overall seamless shopping experience for customers.
Office Clerk/Assistant
Topimex Distributors Ltd.
George Town, CI
12.2017 - 03.2018
- Prepared financial statements and processed invoices.
- Kept track of inventory.
- Executed basic cashiering.
- Provided administrative and clerical support (mailing, scanning, copying, filing).
- Unloaded shipping containers and loaded truck deliveries.
- Assisted with other ad-hoc administrative project requirements as needed.
- Ensured customer satisfaction.
- Use of Outlook Systems and QuickBooks.
Education
Certificate Course - Food and Beverage, Hospitality, Customer Service and Reception Skills
06.2016
Passes in Food and Beverage, Hospitality, Customer Service and Reception Skills
High School Diploma - Mathematics, BTEC Beauty Therapy and Employability
06.2015
Passes in Mathematics, BTEC Beauty Therapy and Employability
High School Diploma - English and EDPM
06.2014
Passes in English and EDPM
Skills
- Strong verbal/written communication skills
- Multi-tasking
- Problem solving
- Team building
- Excellent customer service skills
- Exemplary time management and organizational skills
- Proficient in the use of Microsoft systems (Office365 and Microsoft Teams)
- Advanced use of QuickBooks and Xero accounting systems
- Proficient use of 'Monday' and 'Upkeep' softwares for facilities management duties
Personal Information
Nationality: Caymanian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Coordinator - Cayman Spirits Co.
02.2025 - Current
F&B Server - Sunset House Restaurant and Bar
05.2023 - 07.2023
TO-GO Server - Texas Roadhouse
05.2022 - 08.2022
Office Administrator - Build Cayman Ltd.
12.2019 - 03.2022
Retail Sales Associate - CDG (Blackbeard's Liquor Store's)
07.2018 - 10.2018
Office Clerk/Assistant - Topimex Distributors Ltd.
12.2017 - 03.2018
UCCI School of Hospitality Studies - Certificate Course, Food and Beverage, Hospitality, Customer Service and Reception Skills
CIFEC (Cayman Islands Further Education Center) - High School Diploma, Mathematics, BTEC Beauty Therapy and Employability
John Gray High School - High School Diploma, English and EDPM