Robert Pugh
Alexandria,KY
Summary
Versatile Leader with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in logistics, transportation, sales and operations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Hazardous Waste Transporter
Midwest Environmental Services
01.2023 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Safeguarded company assets by securely transporting high-value goods without damage or loss.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Participated in ongoing training sessions for professional development, staying current on industry trends and best practices for efficient transportation operations.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
Utility Driver
FedEx Ground
04.2022 - 01.2023
- Ensured timely deliveries for customer satisfaction by adhering to strict schedules.
- Enhanced delivery efficiency by planning and executing optimal routes.
- Managed accurate documentation, including logbooks and bills of lading, guaranteeing regulatory compliance.
- Provided excellent customer service during pick-ups and deliveries to maintain positive relationships with clients.
- Assisted in loading and unloading processes as needed, ensuring proper handling of freight.
Vice President of Operations
Legion Logistics, LLC
10.2019 - 02.2022
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Drove sustainable growth and profitability by staying current with industry trends and adapting operational strategies accordingly.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
- Increased profitability with cost control measures and revenue generation initiatives.
Sales Manager
Legion Logistics, LLC
01.2018 - 09.2019
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Interviewed, hired, and trained new brokers and assistants.
- Responsible for discipline and performance improvement plans for sales team.
- Addressed customer complaints and issues with open and honest communication.
Account Manager
Legion Logistics, LLC
04.2015 - 01.2018
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Streamlined operations for improved delivery times through effective communication with carriers and clients.
- Maintained compliance with federal regulations by closely monitoring carrier performance and maintaining accurate documentation.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
Team Leader/ Supervisor/ Senior Operator
U. S. Army
12.1994 - 10.2016
- Established clear communication channels that ensured the timely exchange of information between team members and senior leadership.
- Ensured mission success through diligent planning, preparation, and execution of assigned tasks.
- Mitigated potential risks during missions by conducting thorough risk assessments prior to deployment, ensuring proper safety measures were established beforehand.
- Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
- Operated heavy construction equipment to ensure job completion.
- Planned and executed over 100 missions and projects during combat operations in Iraq and Afghanistan.
Local Driver
Estes Express Lines
05.2012 - 01.2014
- Delivered to residential and commercial locations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Drove multi-stop routes and made deliveries of Hazmat freight.
- Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
Education
132 hour Occupational Safety and Health Certificate - Occupational Health and Safety
OSHA Academy
Beaverton, OR2015
80 hour Certificate - Advanced Leadership Skills
U.S. Army Structured Self Development
Camp Buehring, Kuwait2015
Heavy Equipment Operator Certificate - Heavy Equipment Operation
U.S. Army Advanced Individual Training
Ft Leonard Wd, MO1995
40 hour Certificate - Defensive Driving
U.S. Army Defensive Driver Course
Ft. Hood, TX1995
Skills
- Leadership training
- Strategic planning and execution
- Strategic Planning
- Risk Mitigation
- Process Improvements
- Operations Oversight
- Sales team training
- Business Planning
- Strategic account development
- Vendor Management
Accomplishments
- Trained and supervised 30 or more soldiers during a 12 month deployment to Iraq and a 9 month deployment to Afghanistan
- Project manager for 20+ construction and deconstruction projects in direct support of military and civilian forces.
- 5 Army Achievement Medals
- 2 Army Commendation Medals
- Numerous safe driving awards
- 2 million miles safe driving
- Several military Certificates of Achievement
- Several military Certificates of Appreciation
- 9000 hours safe operation of Heavy Equipment.
- No workplace injuries or accidents ever.
Certification
- Occupational Safety and Health Professional
- Occupational Safety and Health Manager
- Occupational Safety and Health Trainer ( Train the Trainer)
- Occupational Safety and Supervisor
- Occupational Safety and Health Specialist
- Safety and Health Committee/Team Leader
- Safety and Health Committee/Team Member
- Occupational Safety and Health Heavy Equipment Safety
- Combat Lifesaver Certified
- Class A CDL with doubles/triples, and tanker endorsement
- Military Driver Badge
- Risk Management Certified
Timeline
Hazardous Waste Transporter
Midwest Environmental Services
01.2023 - Current
Utility Driver
FedEx Ground
04.2022 - 01.2023
Vice President of Operations
Legion Logistics, LLC
10.2019 - 02.2022
Sales Manager
Legion Logistics, LLC
01.2018 - 09.2019
Account Manager
Legion Logistics, LLC
04.2015 - 01.2018
Local Driver
Estes Express Lines
05.2012 - 01.2014
Team Leader/ Supervisor/ Senior Operator
U. S. Army
12.1994 - 10.2016
132 hour Occupational Safety and Health Certificate - Occupational Health and Safety
OSHA Academy
80 hour Certificate - Advanced Leadership Skills
U.S. Army Structured Self Development
Heavy Equipment Operator Certificate - Heavy Equipment Operation
U.S. Army Advanced Individual Training
40 hour Certificate - Defensive Driving
U.S. Army Defensive Driver Course
- Occupational Safety and Health Professional
- Occupational Safety and Health Manager
- Occupational Safety and Health Trainer ( Train the Trainer)
- Occupational Safety and Supervisor
- Occupational Safety and Health Specialist
- Safety and Health Committee/Team Leader
- Safety and Health Committee/Team Member
- Occupational Safety and Health Heavy Equipment Safety
- Combat Lifesaver Certified
- Class A CDL with doubles/triples, and tanker endorsement
- Military Driver Badge
- Risk Management Certified
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