Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Rochelle Brooks

Cayman Islands
Rochelle Brooks

Summary

Diligent Security professional with 9 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
years of professional experience

Work History

Sterling Security Solution Ltd

Security Officer
06.2018 - Current

Job overview

  • Patrol and inspect 12 acre premises regularly to maintain order and establish presence.
  • Submit reports of daily surveillance activity and important occurrences.
  • Investigate suspicious behavior, incidents and security breaches.
  • Monitor and Authorize entrance of vehicles or people on property.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building

Caregiver

Family Nanny
02.2018 - 05.2018

Job overview

  • Manage household while parents were away.
  • Instructed children on proper health and personal habits.
  • Made nutritious breakfast, lunches, dinners and snacks for children.
  • Helped developed family's schedule to maintain household order.
  • Made healthy snacks and meals for [2] children.
  • Established and maintained a safe play environment for children.
  • Engaged with children on individual basis to build positive relationships with them.
  • Assisted with housework such as laundry and cooking.
  • Played games, worked on puzzles, and read books to young children

Stop and Shop Mini Mart

Cashier
01.2017 - 01.2018

Job overview

  • Interacted with over 70 customers, by introducing store discounts and special offers.
  • Maintained a well organized store front that aligned with company's image.
  • Greeted guest and answered questions regarding goods or services sold.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

National Housing Trust, Cruz St Elizabeth

Surveyor
09.2017 - 10.2017

Job overview

  • Gathered and Recorded large statistical information in order to develop trends and develop valuable insight.
  • Advised supervisor on trends observed in data and implication of these.
  • Gathered, organized and modeled data for reports and presentations.

Secret Seal Security Co,Ltd

Security Officer
01.2014 - 08.2017

Job overview

  • Greeted over 200 guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Performed identification checks of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle and by foot to increase safety.

Modern Data Company limited

Data Entry Clerk
01.2007 - 01.2011

Job overview

  • Meeting Customers needs in timely manner.
  • Completed data entry tasks with accuracy and efficiency.
  • Communicated with supervisors and colleagues to increase faster processing time and resolve discrepancies.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Entered numerical data into databases with speed and accuracy using 10-key pad

National Housing Trust

Filing Clerk
12.2005 - 01.2006

Job overview

  • Purchasing Stationery, Meeting and greeting customers, answering telephone calls.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Optimized information gathering and presentations with implementation of practical filing system.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Oversaw file room operations for 20 employees and streamlined workflows to promote quicker turnaround

Education

National School Of Professional Studies
Jamaica

Licensed Security Officer from Security And Loss Prevention Services
08.2017

National School Of Professional Studies
Mandeville Jamaica

Industrial Certificate(Security Training). from Security And Loss Prevention Services
08.2017

University Overview

Licensed Security Officer with the Cayman Islands and Jamaica Government.

Saint Elizabeth Technical High
Jamaica

High School Diploma
07.2006

University Overview

Caribbean Examination Council

Electronic Document Prep and Mng…… One (1)

English Language……………………………………Three (3)

Office Administration………………………………Two (2)

Human and Social Biology………..……………Three (3)

Principles of Business………………………..……Three (3)

Home Economics Management…….……….Two (2)

Skills

  • Excellent communication skills with focus customer service
  • Good understanding of maintaining safe and friendly environment for customers and fellow employees
  • Adaptable and Flexible
  • Product and Service Sales
  • Security Guard License
  • Assigned Site Patrol
  • Perimeter Patrol and premises patrol
  • Credit and Cash Transactions
  • Keen Observer
  • Conflict De-Escalation
  • Traffic Direction
  • Inventory Management

Timeline

Security Officer

Sterling Security Solution Ltd
06.2018 - Current

Family Nanny

Caregiver
02.2018 - 05.2018

Surveyor

National Housing Trust, Cruz St Elizabeth
09.2017 - 10.2017

Cashier

Stop and Shop Mini Mart
01.2017 - 01.2018

Security Officer

Secret Seal Security Co,Ltd
01.2014 - 08.2017

Data Entry Clerk

Modern Data Company limited
01.2007 - 01.2011

Filing Clerk

National Housing Trust
12.2005 - 01.2006

National School Of Professional Studies

Licensed Security Officer from Security And Loss Prevention Services

National School Of Professional Studies

Industrial Certificate(Security Training). from Security And Loss Prevention Services

Saint Elizabeth Technical High

High School Diploma
Rochelle Brooks