Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Roger Lennon

General Manager
Georgetown,Ky

Summary

Experienced leader in restaurant and retail management, focusing on high-volume operations. Skilled in boosting sales, maximizing profitability, and building top-performing teams. Proficient in budgeting, staffing, and creating customer-centric environments. Recognized for turning around underperforming locations through team building and leadership development. Ready to make a district-level impact with a strategic, people-first leadership approach.

Overview

12
12
years of professional experience
4
4
Certifications

Work History

General Manager / Training Store Leader (Wendy's Concept)

Pilot Flying J
12.2020 - Current
  • Grew annual sales from $2.8M to $3.7M by building a sales-focused culture and optimizing operations
  • Led cross-unit initiatives by training RGMs, TCGMs, and Regional Managers; developed store into a flagship training location
  • Provided multi-unit leadership support within the region, guiding RGMs on efficiency, labor control, and profitability
  • Increased overall operating profit margin from 19% to 24% through hands-on coaching and cost management
  • Mentored team members into management roles, strengthening leadership pipeline across the district
  • Managed all aspects of inventory, truck ordering, and staffing while maintaining consistent budget compliance
  • Reduced food cost variance through standardized training protocols and accountability metrics
  • Maintained top performance metrics in customer satisfaction, audit scores, and labor management

General Manager

Speedway LLC
07.2017 - 12.2020
  • Created a customer-focused environment, driving consistent year-over-year sales growth
  • Managed $4.8M annual sales volume store, regularly surpassing performance targets
  • Spearheaded monthly team meetings to set goals and strategic direction
  • Developed and launched food service program, achieving highest volume food sales in the region
  • Directed all aspects of inventory control, truck ordering, and shrink reduction

Assistant Store Manager

IHOP
12.2016 - 07.2017
  • Controlled food, beverage, and labor costs, maximizing daily profits
  • Led hiring and training of over 120 employees for a successful new store opening
  • Oversaw inventory and truck ordering for a high-volume location
  • Contributed to opening and managing stores with sales ranging from $1.3M to $2.35M

Assistant Store Manager

Fazolis
07.2015 - 12.2016
  • Built and maintained a high-performing team delivering exceptional guest experiences
  • Controlled labor and food costs to achieve profit targets
  • Forecasted sales and created labor schedules aligned with business objectives
  • Managed stores with annual revenues between $1M and $1.5M

Assistant Store Manager

Taco Bell
01.2013 - 07.2015
  • Led daily operations, scheduling, and staff productivity efforts
  • Maintained high standards in food quality, cleanliness, and customer service
  • Resolved customer and staff concerns with a proactive, solution-oriented approach
  • Managed inventory and truck orders for a $2.5M volume location

Education

High school or equivalent -

Skills

  • Food safety management

  • Team leadership

  • Effective communication

  • Schedule management

  • Training & development

  • Financial performance analysis

  • Strategic succession planning

  • Inventory control

  • Cost analysis expertise

Certification

ServSafe

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

General Manager / Training Store Leader (Wendy's Concept)

Pilot Flying J
12.2020 - Current

General Manager

Speedway LLC
07.2017 - 12.2020

Assistant Store Manager

IHOP
12.2016 - 07.2017

Assistant Store Manager

Fazolis
07.2015 - 12.2016

Assistant Store Manager

Taco Bell
01.2013 - 07.2015

High school or equivalent -

Similar Profiles

CREATE PROFILE
Roger LennonGeneral Manager