Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Roger Pineda

Louisville

Summary

Results-driven Restaurant Manager with expertise in inventory management, budgeting, and conflict resolution. Proven ability to enhance customer satisfaction and streamline operations, ensuring efficient restaurant performance.

Overview

21
21
years of professional experience
2
2
Certifications

Work History

Restaurant Manager

Cattlemans Roadhouse
Louisville
02.2024 - Current
  • Streamlined inventory management and supply ordering to ensure optimal stock levels.
  • Maintained accurate sales transaction records and daily shift reports to track performance.
  • Coordinated supply orders with vendors, ensuring compliance with budget guidelines.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints effectively to maintain high satisfaction levels.

Waiter

OLE Group
Louisville
01.2020 - 01.2024
  • Delivered exceptional customer service in high-volume dining environment.
  • Coordinated with kitchen staff to ensure efficient meal delivery.
  • Addressed customer complaints swiftly to improve overall dining experience.

Sales Representative

IMISA Nicaragua
Managua
01.2012 - 11.2019
  • Led sales team to achieve targets through effective training and support.

  • Cultivated strong client relationships, resulting in increased customer loyalty.
  • Analyzed market trends to pinpoint growth opportunities, informing sales strategies.
  • Provided customer feedback to improve product offerings and services.
  • Generated new sales leads through cold calling and networking, expanding potential client base.

Marketing Assistant

Newspaper La Prensa
Managua
01.2005 - 11.2011
  • Coordinated marketing campaigns that successfully promoted newspaper subscriptions and events.
  • Developed and maintained content and communications to effectively support marketing campaigns, activities, and events.
  • Created engaging content for print and digital platforms to enhance audience engagement.
  • Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.

Education

BBA - Spedialization in Marketing Management

University Of Commercial Sciences
Managua-Nicaragua
12-2011

BBA - Business Administration

University of Commercial Sciences
Managua-Nicaragua
11-2010

Skills

  • Food safety compliance
  • Inventory management
  • Inventory control and record keeping
  • Operations management
  • Budgeting
  • Sales reporting
  • Vendor negotiation
  • Customer relationship management
  • Staff training
  • Conflict resolution

Languages

Spanish
Professional
English
Professional

Certification

Specialization In Marketing Management

Timeline

Restaurant Manager

Cattlemans Roadhouse
02.2024 - Current

Waiter

OLE Group
01.2020 - 01.2024

Sales Representative

IMISA Nicaragua
01.2012 - 11.2019

Marketing Assistant

Newspaper La Prensa
01.2005 - 11.2011

BBA - Spedialization in Marketing Management

University Of Commercial Sciences

BBA - Business Administration

University of Commercial Sciences
Roger Pineda