Results-driven Restaurant Manager with expertise in inventory management, budgeting, and conflict resolution. Proven ability to enhance customer satisfaction and streamline operations, ensuring efficient restaurant performance.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Restaurant Manager
Cattlemans Roadhouse
Louisville
02.2024 - Current
Streamlined inventory management and supply ordering to ensure optimal stock levels.
Maintained accurate sales transaction records and daily shift reports to track performance.
Coordinated supply orders with vendors, ensuring compliance with budget guidelines.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Resolved customer complaints effectively to maintain high satisfaction levels.
Waiter
OLE Group
Louisville
01.2020 - 01.2024
Delivered exceptional customer service in high-volume dining environment.
Coordinated with kitchen staff to ensure efficient meal delivery.
Addressed customer complaints swiftly to improve overall dining experience.
Sales Representative
IMISA Nicaragua
Managua
01.2012 - 11.2019
Led sales team to achieve targets through effective training and support.
Cultivated strong client relationships, resulting in increased customer loyalty.
Analyzed market trends to pinpoint growth opportunities, informing sales strategies.
Provided customer feedback to improve product offerings and services.
Generated new sales leads through cold calling and networking, expanding potential client base.
Marketing Assistant
Newspaper La Prensa
Managua
01.2005 - 11.2011
Coordinated marketing campaigns that successfully promoted newspaper subscriptions and events.
Developed and maintained content and communications to effectively support marketing campaigns, activities, and events.
Created engaging content for print and digital platforms to enhance audience engagement.
Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.