Ronny Isaacs

After hours Scheduling, answering phones from field clinicians, entering referrals, after hours Help Desk support, Rev Cycle, uploading patient information into patient chart.

Assisted residents with bathing, dressing, ect

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted patients with daily living activities, promoting independence and dignity.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

• Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
• Boosted overall employee morale by fostering a positive work environment and promoting open communication.
• Oversaw efficient inventory stocking and supply rotation.
• Set up displays and trained employees on current promotions.
• Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
• Led team to achieve high performance standards through consistent coaching and feedback.