Rosalind Daughtery
Louisville
Summary
Developed key communication and support skills in mental health environment. Focused on active listening and crisis intervention, ensuring compassionate approach. Seeking to transition into new field, leveraging these transferable skills to make meaningful impact. Friendly, empathetic, and dedicated to providing compassionate support. Understanding mental health challenges and proficient in active listening and crisis intervention. Committed to fostering supportive environment and empowering others towards positive outcomes.
Overview
30
30
years of professional experience
Work History
Peer Support Specialist
The Healing Place
04.2021 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Residental Monitor
The Brady Center
10.2019 - 06.2021
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Fiduciary Services Assistant
ElderServe
01.2014 - 09.2016
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Job Coach
Louisville Urban League
01.2014 - 09.2016
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
Residential Monitor
Wayside Christian Mission
08.2012 - 10.2013
- Monitored compliance with facility rules and regulations, addressing violations appropriately to maintain a structured environment conducive to recovery or personal growth.
- Maintained a secure environment for residents through vigilant monitoring of entry points and visitor checkins.
- Facilitated open lines of communication between residents and case managers through timely reporting of significant developments or concerns that arose within the residential community setting.
- Trained new Residential Monitors in policies and procedures, contributing to an efficient onboarding process for incoming staff members.
Resident Monitor
Community Transitional Services (Corrections)
05.2010 - 06.2011
- Contributed to the successful reintegration of residents into society with effective coaching and guidance.
- Promoted open lines of communication amongst staff members through active participation in team meetings and regular updates on resident progress.
- Provided exceptional customer service for residents, addressing their concerns promptly and professionally.
- Monitored visitations to ensure adherence to guidelines, maintaining a safe environment for all parties involved during interactions.
- Treated all residents and staff with utmost respect.
- Boosted overall resident satisfaction levels through attentive listening skills and proactive problem-solving strategies.
- Ensured accurate documentation of incidents and violations, maintaining clear communication with supervisory staff.
- Assisted in conflict resolution among residents, promoting a positive living environment.
- Handled emergency situations calmly and efficiently, prioritizing resident safety above all else.
Pastor
New Zion United Church Of God
02.2000 - 02.2018
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Strengthened relationships between families by initiating regular events and workshops catered to their needs.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual and administrative leadership to church and managed daily operations.
Resident Monitor
Dismas Charities
12.2006 - 11.2009
- Collaborated effectively with team members to maintain a secure and supportive atmosphere within the residence.
- Assisted in conflict resolution among residents, promoting a positive living environment.
- Maintained confidentiality of sensitive information as per the organization's policy.
- Enhanced resident safety by conducting regular room inspections and monitoring daily activities.
- Ensured accurate documentation of incidents and violations, maintaining clear communication with supervisory staff.
- Promoted open lines of communication amongst staff members through active participation in team meetings and regular updates on resident progress.
Counselor
Volunteers Of America
05.2003 - 05.2005
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Home School Coordinator
Jefferson County Public School
05.1995 - 05.2003
- Mentored new teachers, providing support and guidance that contributed to their professional growth.
- Adapted policies to ensure compliance with changing state education regulations, maintaining the school''s high standards of operation.
- Organized successful fundraising events to secure resources for extracurricular activities and classroom materials.
- Managed scheduling logistics including course offerings, teacher assignments, and student enrollment to ensure optimal resource allocation.
- Strengthened relationships with local organizations through networking and collaboration, maximizing opportunities for resource sharing.
- Monitored safety protocols throughout the school environment and implemented improvements when necessary to maintain a secure learning space.
- Led program reviews, identifying areas of strength and weakness for targeted enhancements in curriculum planning.
Education
Bachelor of Arts - Pastoral Care
Simmons College of Kentucky
Louisville, KYMaster of Arts - Pastoral Counseling
Campbellsville University
Campbellsville, KYSkills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
Timeline
Peer Support Specialist
The Healing Place
04.2021 - Current
Residental Monitor
The Brady Center
10.2019 - 06.2021
Fiduciary Services Assistant
ElderServe
01.2014 - 09.2016
Job Coach
Louisville Urban League
01.2014 - 09.2016
Residential Monitor
Wayside Christian Mission
08.2012 - 10.2013
Resident Monitor
Community Transitional Services (Corrections)
05.2010 - 06.2011
Resident Monitor
Dismas Charities
12.2006 - 11.2009
Counselor
Volunteers Of America
05.2003 - 05.2005
Pastor
New Zion United Church Of God
02.2000 - 02.2018
Home School Coordinator
Jefferson County Public School
05.1995 - 05.2003
Bachelor of Arts - Pastoral Care
Simmons College of Kentucky
Master of Arts - Pastoral Counseling
Campbellsville University
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