Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosielen Francisco

Summary

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Thorough hopusekeeper with excellent organization and cleaning procedures. Competent and dependable with fluency in english/arabic. Skilled at selecting best cleaning tools and methods for domestic cleaning tasks.

Overview

24
24
years of professional experience

Work History

Foreign Domestic Helper

Jason Allison
07.2010 - Current
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Responded to requests from patrons for linens and toiletries.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Kept building entryway glass clean and polished for professional presentation.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

Housekeeping Supervisor

Expert Services Ltd. T/A Expert Cleaners
07.2010 - Current
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Completed schedules, shift reports and other business documentation.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Managed household staff while parents were away.

Education

High School Diploma -

Rizal Memorial College
Davao City,Philippines
03.1997

Skills

  • Guest Satisfaction
  • Client Requirements
  • Light Housekeeping
  • COVID-19 Safety Procedures
  • Wall and Ceiling Cleaning
  • Guest Service and Support
  • Hazardous Chemicals
  • Supply Replenishment
  • Housekeeping Duties
  • Health Standards Compliance
  • Household Chores
  • Proper Waste Disposal
  • Stain Removal
  • Linens and Toiletries
  • Cleaning Methods
  • Room Assignments
  • Personal Grooming
  • Kitchen Cleaning and Dishwashing
  • Daily Cleaning and Sanitation
  • Guest Request Response

Languages

tagalog, English
Native language
Arabic
Beginner
A1

Timeline

Foreign Domestic Helper

Jason Allison
07.2010 - Current

Housekeeping Supervisor

Expert Services Ltd. T/A Expert Cleaners
07.2010 - Current

High School Diploma -

Rizal Memorial College
Rosielen Francisco