Roy Kendall
Franklin
Summary
Hardworking and dependable professional with over a decade of experience in logistics, operations, and customer service. Proven ability to manage teams, streamline operations, and deliver excellent service. Currently pursuing an Associate's Degree in Computer Science with strong technical aptitude and a desire to transition into the IT field.
Overview
5
5
years of professional experience
Work History
Manager
Wholesale Supply Group
04.2024 - Current
- Oversee daily operations of a wholesale store specializing in plumbing, electrical, and HVAC supplies
- Lead a team of five employees; handle scheduling, training, and performance management
- Manage inventory, sales records, expenses, and employee time tracking
- Provide counter sales and exceptional customer service to contractors and retail customers
- Report performance and insights to upper management; drive process improvements
Assistant Manager / Delivery Driver
Wholesale Supply Group
02.2020 - 04.2024
- Handled sales, deliveries, and customer support
- Assisted with store operations and inventory management
- Developed product knowledge in plumbing, electrical, and HVAC systems
Education
Associate of Applied Science - Computer And Information Sciences
Southcentral Kentucky Community And Technical College
Bowling Green, KY05-2026
Skills
- Operations & Team Management
- Customer Service & Sales
- Inventory & Time Management
- Microsoft Office Suite
- Technical Support & Troubleshooting
- Computer Hardware & Software Knowledge
- Leadership & Self-Motivation
- Fast Learner & Adaptable
- Basic IT & Networking Concepts
Timeline
Manager
Wholesale Supply Group
04.2024 - Current
Assistant Manager / Delivery Driver
Wholesale Supply Group
02.2020 - 04.2024
Associate of Applied Science - Computer And Information Sciences
Southcentral Kentucky Community And Technical College
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