Ruby Mays
Muldraugh
Summary
Dynamic professional with experience at Metro Parks And Recreation, excelling in customer service and cash handling. Proven ability to ensure safety and cleanliness while effectively collaborating with team members. Recognized for conflict resolution skills and maintaining safe pool conditions, enhancing patron experiences through proactive communication and swift response to emergencies.
Overview
11
11
years of professional experience
Work History
Cashier at Pool
Metro Parks And Recreation
Louisville
06.2015 - 08.2025
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Lifeguard
Metro Parks And Recreation
Louisville
06.2014 - 08.2025
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Cleaned, brushed and vacuumed pool to keep clean.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Assisted with swim lessons for guests and members of the facility.
- Used training and medical supplies to examine injured people and administer first aid.
Education
GED -
Elizabethtown Community And Technical College
Elizabethtown, KY01-2027
Skills
- Customer service
- Cash handling
- POS systems
- Safety regulations
- Team collaboration
- Conflict resolution
Timeline
Cashier at Pool
Metro Parks And Recreation
06.2015 - 08.2025
Lifeguard
Metro Parks And Recreation
06.2014 - 08.2025
GED -
Elizabethtown Community And Technical College
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