Summary
Overview
Work History
Skills
Certification
Timeline
Generic
Ruth Jacqueline Ebanks

Ruth Jacqueline Ebanks

Grand Cayman

Summary

A well-rounded individual with extensive experience in different fields at most levels. Both management and direct customer service, including in the field of nutrition and food preparation. In managing a tools rental business plus businesses of my own. Trustworthy, hard working with excellent attitude willing to learn and be involved at every level of business.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Hostess

Hardrock Café
01.2024 - 01.2025
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Rental Agent/ Sale Representative

Massive Equipment Rental & Sales Ltd.
01.2019 - 01.2023
  • Interacting with customers daily
  • Filing Management
  • Processed rental applications to ensure quick turnaround and occupancy rates.
  • Monitoring and following up on items in the system to be returned or that needs repairs etc
  • Resolved customer disputes to maintain positive relationships and increase customer base.

Sandwich Artist/Server

Subway
01.2019 - 12.2019
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.

Kitchen Helper

Al La Kebab
01.2018 - 01.2019
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

Rental Agent/ Customer Service Representative

Great Rental
01.2006 - 01.2017
  • Pricing sale and rental of construction tools and equipment
  • Promotion of the business both online and in the local newspapers
  • Ordering Office supplies as and when necessary
  • Record keeping and monitoring of customer accounts
  • Greet tenants and solve problems
  • Able to work under pressure
  • Able to correct mistake at any giving time

Skills

  • Computer Literate
  • Customer Service
  • Detail Oriented
  • Teamwork
  • Time Management
  • CPR, AED and First Aid

Certification

  • Computer Basics
  • Effective email communication
  • Customer Service
  • CPR, AED & First Aid
  • High Diploma plus others is still in Process

Timeline

Hostess

Hardrock Café
01.2024 - 01.2025

Sandwich Artist/Server

Subway
01.2019 - 12.2019

Rental Agent/ Sale Representative

Massive Equipment Rental & Sales Ltd.
01.2019 - 01.2023

Kitchen Helper

Al La Kebab
01.2018 - 01.2019

Rental Agent/ Customer Service Representative

Great Rental
01.2006 - 01.2017
Ruth Jacqueline Ebanks