Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruth Mujawimana

Louisville

Summary

Dynamic Community Liaison Manager at JBS with expertise in human resources and community engagement. Proven track record in enhancing employee relations and implementing successful outreach strategies. Skilled in leadership, management, problem-solving and fostering strong relationships to address diverse community needs effectively. Committed to promoting a positive organizational image.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Community Liaison Manager

JBS
Louisville
09.2023 - Current
  • Responsible for contacting and following up with candidates, conduct interviews, hire applicants
  • Attending appropriate meetings for the city, neighborhood groups, collaborative task forces, and public forums
  • Developing and implementing the outreach strategy of JBS Louisville and bringing interested parties (social services, schools, etc.)
  • Maintaining and updating all display boards, electronic monitors, paperwork, signage, and visual displays at JBS in accordance with the Policy and Procedures Manual
  • Managing and participating in all aspects of the community's activities to improve work or City relations and neighborhood quality of life issues
  • Identifying and addressing the housing, medical, and other needs of recent immigrants
  • Work with property owners/managers on issues associated with transportation, code enforcement, parking, neighbor relations, and local ordinances
  • Actively promoting positive messaging about the organization's mission throughout the plant and outside
  • Act as a liaison between the company and the community
  • Provide presentations on relevant topics to various groups within the community
  • Work closely with supervisors and union
  • Maintains records
  • Responds in a timely manner to employee problems, questions and concerns
  • Interacting with all employees in a tactful manner
  • Work with all aspects of Human Resources
  • General office procedures, including handling phone calls and filing
  • Dealing with Workforce Centers (Job Services)
  • Other duties when needed or required by the HR director
  • Conduct research and gather data about current issues impacting the local area
  • Organize monthly culture/diversity spotlight within the plant
  • Recruiting, selecting, training, evaluating and supervising full-time, entry-level staff positions

Human Resources Coordinator

JBS
Louisville
11.2022 - 09.2023
  • Track and coordinate compliance to Absentee Control Policy
  • Administer LOA, Vacation, FMLA tracking and compliance for Union employees
  • Assist production employee with employee benefit questions
  • Handle confidential Human Resources information
  • Handle all onboarding paperwork
  • Partner with management to advise and counsel on personnel issues
  • Cover and fill in when Human Resources Manager is absent
  • Provide facility supervision on employee relations matters including; investigations, resolving conflict, and communications in regards to employee questions, issues, or concerns.
  • Ensure regulatory compliance with ADA, FMLA, EEOC, etc. Stay current on recent federal, state and case law changes and monitor labor law updates for changes that affect HR
  • Establish, evaluate and maintain departmental reports and key indicators. Recommend new approaches, policies and procedures
  • Administer unemployment claims to make continual improvements in efficiency of department and services performed.
  • Respond to any questions and/or requests by governmental agencies, including employee complaints

Recruiter

Mosala staffing
Louisville
03.2022 - 10.2022
  • Help the hiring manager to find candidates for certain positions
  • Make calls to potential candidates
  • Schedule appointments for potential candidates to get interviewed by the hiring manager
  • Going through onboarding process with new employee

Packaging

Amazon.com
Shepherdsville
07.2020 - 03.2022
  • Packing customer returned products

Freight Dispatcher (WFH)

spirit dispatching and logistics
Louisville
11.2021 - 02.2022
  • To plan a fleet of trucks / trailers / drivers to ensure optimum productivity, services levels, and revenue, as well as understanding and meeting the needs of our customers and drivers in the transportation industry
  • Scheduling and assigning drivers and vehicles
  • Reviews next day/week deliveries and pick-ups and develops a dispatch plan
  • Enters all assignments into database (TMW Suite)
  • Notifies drivers of daily assignments
  • Tracks Drivers out on delivery/pick-up
  • Assists Drivers in troubleshooting when necessary
  • Conducts performance discussions and trainings
  • Communicates with customers to assist in scheduling daily/weekly activities
  • Informs customer of delivery/pick-up times
  • Answers customer questions about delivery/pick-up

Consumer Service Representative

Humana
Louisville
06.2021 - 11.2021
  • Processing customer health insurance applications and picking inbound calls

Customer Service Representative

UPS
Kansas City
07.2018 - 05.2020
  • Pick customer calls and answer any questions they have about their orders

Education

High school diploma -

DESTINY SS
uganda
10.2015

Skills

  • Human resources
  • People skills
  • Problem solving
  • Customer service
  • Microsoft Outlook
  • Digital marketing
  • Search Engine Optimization (SEO)
  • Relationship building
  • Maintaining Updated Records
  • Active listening
  • Training Skills
  • Microsoft Excel
  • Diversity initiatives
  • Community engagement
  • Employee relations
  • Public speaking events

Certification

  • Public speaking certificate at JBS offered by JCTC
  • Supervisor Development Program, 04/16/24, Completed a supervisor development program offered by JBS and graduated in Greeley, CO.
  • Leadership Program, 2023, Completed 20 hours of leadership classes at JBS offered by Jefferson County Community College.
  • Digital Marketing and E-Commerce, 05/01/22, Took a course offered by Google via Coursera and got a certificate in the field of digital marketing and e-commerce.
  • Truck Dispatching, 12/01/21, Finished a truck dispatching 101 course and got certified.
  • Public Speaking, 2023, Completed 20 hours of public speaking classes at JBS offered by JCTC.

Timeline

Community Liaison Manager

JBS
09.2023 - Current

Human Resources Coordinator

JBS
11.2022 - 09.2023

Recruiter

Mosala staffing
03.2022 - 10.2022

Freight Dispatcher (WFH)

spirit dispatching and logistics
11.2021 - 02.2022

Consumer Service Representative

Humana
06.2021 - 11.2021

Packaging

Amazon.com
07.2020 - 03.2022

Customer Service Representative

UPS
07.2018 - 05.2020

High school diploma -

DESTINY SS

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Ruth Mujawimana