Ruthie Critchelow
Upton
Summary
Developed expertise in customer engagement and product recommendations within fast-paced retail environment. Demonstrates skills in understanding client needs and providing personalized solutions. Seeking to transition into new field, leveraging background in customer service and digital tools to drive success.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
04.2024 - 03.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Babysitter
Sienna Coleman
06.2022 - 03.2024
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Education
High School Diploma -
Central Hardin High School
3040 Leitchfield Rd, Cecilia, KY 4272405-2022
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Attention to detail
- Strong interpersonal skills
- Creative thinking
Timeline
Online Personal Shopper
Walmart
04.2024 - 03.2025
Babysitter
Sienna Coleman
06.2022 - 03.2024
High School Diploma -
Central Hardin High School
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