Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Osborne

Corbin

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Property and Casualty Manager

Key Life Principle Brokerage
08.2015 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Agent

Transamerica Life Insurance Company
03.2010 - 03.2014
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.

Agent

State Farm Insurance Inc
02.2004 - 03.2010
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

Miner

Calvary Coal Company
02.1996 - 06.2004
  • Participated in emergency response drills with credentials as MET to be prepared for any potential incidents or accidents onsite.
  • Consistently met production targets by effectively prioritizing tasks and managing resources.
  • Maintained excellent communication within the team to ensure smooth coordination of activities across various sections of the mine site.
  • Demonstrated strong problem-solving skills by identifying issues before they escalated into larger problems while maintaining a safe working environment.

Education

No Degree - Education

Eastern Kentucky University
Richmond, KY

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management

Certification

  • Licensed Life Insurance Agent
  • Licensed Property and Casualty Agent
  • Licensed Health Agent

Timeline

Property and Casualty Manager

Key Life Principle Brokerage
08.2015 - Current

Agent

Transamerica Life Insurance Company
03.2010 - 03.2014

Agent

State Farm Insurance Inc
02.2004 - 03.2010

Miner

Calvary Coal Company
02.1996 - 06.2004

No Degree - Education

Eastern Kentucky University
Ryan Osborne