Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Woolbright

Leitchfield

Summary

Dynamic Master Lead Technician with extensive experience at Safelite Autoglass, recognized for exceptional installation services and customer service skills. Proven ability to enhance productivity and mentor junior staff, while ensuring compliance with safety standards. Expertise in automotive diagnostics and preventive maintenance, driving customer satisfaction and operational efficiency.

Overview

12
12
years of professional experience

Work History

Mechanic

DL Mechanics
04.2021 - Current
  • Family owned and operated buisness
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Master Lead Technician

Safelite Autoglass
12.2013 - Current

  • Install and replace glass: Use specialized tools and equipment to remove damaged glass and install new glass.
  • Prepare the area: Clean and prepare the installation area to ensure proper bonding and adhesive application.
  • Test the installation: Check for leaks, air noise, and proper functionality.
  • Provide customer service: Communicate with customers about vehicle issues, provide estimates, and educate customers about the installation process.
  • Maintain the work area: Keep the work area clean and organized to ensure safety.
  • Follow safety protocols: Adhere to all health and safety regulations when using hazardous materials.
  • Stay up to date: Keep current with industry trends and advancements in automotive glass installation techniques.

  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.

Education

Academic - General

Warren East High School
Bowling Green, KY
08.2010

Metal Arc Shield, Tig, Mig - Welding & Fabrication

Warren County Atc
Bowling Green Ky
08.2010

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Troubleshooting
  • Engine repair
  • Preventive Maintenance
  • Brake systems
  • Heavy equipment repair
  • Mechanical systems
  • Tire services
  • Diagnostics
  • Auto and engine repair
  • Welding and fabrication
  • Belt and hose replacements
  • Gasket and seal replacements
  • Workplace safety
  • Fluid exchanges
  • Automotive diagnostics
  • Fuel systems
  • Vehicle inspections
  • Suspension systems
  • Documentation and reporting
  • Customer service
  • Inventory management
  • Grease and lubricant application
  • Work order management
  • Electrical systems
  • Equipment adjustment
  • Computerized diagnostics
  • Wheel alignment
  • Performance tuning
  • Electrical system rewiring

Timeline

Mechanic

DL Mechanics
04.2021 - Current

Master Lead Technician

Safelite Autoglass
12.2013 - Current

Academic - General

Warren East High School

Metal Arc Shield, Tig, Mig - Welding & Fabrication

Warren County Atc

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Ryan Woolbright