Saif Ghazawi
Louisville
Summary
Dynamic professional with a proven track record at UofL Hospital, adept in patient care and vital signs monitoring. Excelled in roles requiring compassion, empathy, and multitasking. Demonstrated excellence in customer service and team collaboration, significantly enhancing patient and customer satisfaction. Skilled in cash handling and equipment operation, ready to contribute to high-paced environments.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
CNA
UofL Hospital
09.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Service Technician
M.A.P.S
07.2023 - 08.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Barista
Starbucks
09.2021 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cashier Manager
Dinos Bakery
02.2019 - 09.2020
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Education
High School Diploma - Engineering
Fern Creek High School
Louisville, KY05.2024
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Sales negotiation techniques
- Customer service
- Multitasking and organization
- Power Tools and Equipment
- Team player
- Cash handling
- Opening and closing duties
Accomplishments
Extensive knowledge on vehicles and mechanic work. Changed Transmission in 1 day on jack stands. Computer Nerd, I have built over 10 computers for family and customers. 3.6 GPA in High School
Languages
Arabic
Timeline
CNA
UofL Hospital
09.2024 - Current
Service Technician
M.A.P.S
07.2023 - 08.2024
Barista
Starbucks
09.2021 - 07.2023
Cashier Manager
Dinos Bakery
02.2019 - 09.2020
High School Diploma - Engineering
Fern Creek High School
Similar Profiles
Ronesha McClainRonesha McClain
Float Pool Staff Nurse at Uofl HospitalFloat Pool Staff Nurse at Uofl Hospital
Megan LinderMegan Linder
Mother-Baby Registered Nurse at UofL HospitalMother-Baby Registered Nurse at UofL Hospital
Rafaela RobertsRafaela Roberts
ED Revenue Integrity Specialist I at UofL HospitalED Revenue Integrity Specialist I at UofL Hospital