Summary
Overview
Work History
Education
Skills
diploma in MySQL and statistics for data analysis
Timeline
Generic

Salim Madar

Louisville,KY

Summary

Results-driven Operations Leader with over three years of experience managing teams, optimizing processes, and ensuring compliance in dynamic warehouse environments. Adept at motivating and mentoring teams, driving performance metrics, and maintaining a safe, efficient, and customer-focused operation. Proven track record in data analysis, process improvement, and leveraging technology to enhance operational efficiency.

Offering key skills in leadership and problem-solving, eager to learn and grow in a team-oriented environment. Brings a solid foundation in project management principles and effective communication techniques. Ready to use and develop skills in resource allocation and team coordination in a management role.

An organized team leader builds positive rapport, inspires trust, and guides teams toward the achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

Work History

Customer Returns Team Lead (PA)

Amazon
01.2025 - Current
  • Lead and develop a team of 20+ associates, ensuring consistent adherence to safety standards, company policies, and operational procedures
  • Monitor team performance and production metrics, adjusting workflows and timelines to meet and exceed goals
  • Develop and deliver detailed reports on team performance, operational trends, and quality control outcomes
  • Train and onboard new employees, fostering a positive, inclusive environment to drive engagement and retention
  • Identify and implement process improvements, resulting in increased efficiency and reduced errors in returns handling
  • Facilitate regular team meetings to communicate updates, resolve challenges, and encourage collaborative problem-solving
  • Conduct performance evaluations and provide constructive feedback to support professional growth and accountability
  • Partner with other team leaders to achieve broader company objectives, including cost reduction and improved customer satisfaction
  • Maintain accurate documentation for all completed tasks and projects, ensuring transparency and audit readiness
  • Provide technical support for system issues, maintaining detailed records of configurations and support procedures

Education

Associate of Arts -

Jefferson Community And Technical College
Louisville, KY
05.2027

Skills

  • Leadership and Team Development
  • Schedule and Performance Management
  • Process Improvement and Trend Tracking
  • Production and Quality Monitoring
  • Regulatory Compliance and Risk Assessment
  • Supply Chain and Logistics Coordination
  • Data Analysis and Business Intelligence
  • Technical Support and Network Administration
  • Report Writing and Database Maintenance
  • Customer focus
  • Work planning
  • Issue resolution
  • Leading team meetings
  • Overseeing daily activities
  • Giving constructive feedback
  • People management

diploma in MySQL and statistics for data analysis

I earned a diploma in MySQL and statistics for data analysis, which provided me with a strong foundation in database management and analytical techniques. Through this program, I gained hands-on experience in writing complex SQL queries, managing relational databases, and optimizing performance using MySQL. Additionally, I developed skills in statistical analysis, working with large datasets to extract meaningful insights using techniques such as regression analysis, hypothesis testing, and data visualization.

This combination of MySQL and statistical knowledge has enhanced my ability to store, retrieve, and analyze data efficiently, making me well-equipped for data-driven decision-making in various business applications.

Timeline

Customer Returns Team Lead (PA)

Amazon
01.2025 - Current

Associate of Arts -

Jefferson Community And Technical College
Salim Madar