Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SALLY ALDAYYENI

Louisville

Summary

Accomplished professional with a proven track record at Kenco Logistics, enhancing customer satisfaction and reducing data entry errors through meticulous attention to detail and exceptional multitasking abilities. Skilled in administrative support and customer service, adept at managing high-stress situations and improving loyalty. Demonstrates strong telephone etiquette and prioritization, driving operational excellence.

Developed strong organizational and administrative skills in fast-paced office environment, maintaining accurate records and ensuring smooth operations. Transitioning into new field with focus on leveraging comunication and multitasking abilities. Driven to contribute to team efficiency and overall success in dynamic setting.

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Overview

2
2
years of professional experience

Work History

Clerk

Kenco Logistics
04.2024 - 12.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Customer Service Representative

3 Ways Digital
05.2023 - 02.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Associate of Science -

DVC COLLEGE
Concord, CA
01-2022

High School Diploma -

Babylon High School (For Girls)
01-2012

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Administrative support
  • Database entry

Languages

Arabic
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Limited Working

Timeline

Clerk

Kenco Logistics
04.2024 - 12.2024

Customer Service Representative

3 Ways Digital
05.2023 - 02.2024

Associate of Science -

DVC COLLEGE

High School Diploma -

Babylon High School (For Girls)
SALLY ALDAYYENI