Sam Neltner
Independence
Summary
Experienced in Returns Processing with a strong history of ensuring customer satisfaction and resolving return issues. Brings strong problem-solving skills, knowledge of logistics management, and ability to work effectively under pressure. Demonstrates the ability to make impactful contributions to workflow improvement, resulting in enhanced operational efficiency and customer service quality. Kind and cheerful professional with several years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection to manage challenges. Proven track record of keeping children entertained with fun activities.
Overview
4
4
years of professional experience
Work History
Tier 1 Amazon Associate
Amazon
Hebron
06.2022 - Current
- Inspected returned items to identify damage or defects, documenting information in database.
- Operated warehouse equipment to unload, move and store returned items in designated areas.
- Reported discrepancies or product damages to maintain accuracy and efficiency goals.
In-Home Nanny
Privite Household
Independence
08.2021 - 06.2022
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
- Assisted with homework completion and monitored progress towards academic goals.
- Implemented daily routines to foster a structured and nurturing environment.
- Engaged in educational activities like reading and crafts to encourage learning and creativity.
- Monitored playtime to prevent overuse of technology, television, or other influences.
Education
Bachelor of Science - Horticultural Science
University of Cincinnati
Cincinnati, OHSkills
- Product inspection
- Efficient organization
- Warehouse operations
- Problem-solving
- Data entry accuracy
- Order and refund processing
- Calm under pressure
- Order documentation
Accomplishments
- deans list fall semester 2024
Affiliations
- love of reading in down time
- home gardening in free time
- providing assistance to elderly neighbor
Timeline
Tier 1 Amazon Associate
Amazon
06.2022 - Current
In-Home Nanny
Privite Household
08.2021 - 06.2022
Bachelor of Science - Horticultural Science
University of Cincinnati
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