Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samantha Estrada

Louisville

Summary

Seasoned Event Bartender with solid experience in high-volume event settings. Known for creating innovative cocktail recipes and providing top-notch customer service. Strengths include multitasking, communication, and adaptability to fast-paced environments. Previous roles demonstrate positive impact on overall event success through efficient bar management and guest satisfaction. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Event Bartender

B&B Hospitality Group
Anderson
07.2024 - Current
  • Communicated clearly with other bartenders, servers, managers, security personnel. to ensure smooth operations during events.
  • Prepared alcoholic beverages according to recipes in accordance with state regulations.
  • Monitored guest consumption of alcohol to prevent over-serving or underage drinking.
  • Resolved customer complaints in a timely manner and escalated issues as appropriate.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Greeted frequent visitors by name and explained new promotions.
  • Effectively multitasked within fast-paced environment.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Ensured compliance with all safety protocols for handling alcohol.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Greeted guests upon arrival to ensure they had a positive experience.
  • Followed opening and closing procedures such as cleaning glassware and wiping down surfaces.
  • Performed routine maintenance tasks such as sanitizing ice bins and replacing kegs.
  • Engaged guests in conversation while mixing drinks to create a friendly atmosphere at the bar area.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.

Event Bartender

Spectrum
Poplar Bluff
06.2024 - Current
  • Communicated clearly with other bartenders, servers, managers, security personnel. to ensure smooth operations during events.
  • Prepared alcoholic beverages according to recipes in accordance with state regulations.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Monitored guest consumption of alcohol to prevent over-serving or underage drinking.
  • Demonstrated excellent multitasking skills by efficiently managing multiple requests at once.
  • Engaged guests in conversation while mixing drinks to create a friendly atmosphere at the bar area.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Maintained knowledge of current menu items, specialty cocktails, craft beers, wines, spirits.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Greeted guests with friendliness and professionalism.

CONSTRUCTION BUSINESS OWNER

Estrada Masonry LLC
SHELBYVILLE
11.2021 - Current
  • Conferred with customers to understand needs and finalize purchase orders.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Conducted competitive analysis to inform strategic planning and positioning.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Conducted regular meetings with employees to review progress towards company goals.
  • Investigated new technologies that could improve efficiency within the organization.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.

Food Service Worker

EZ CONSESSIONS
WIND GAP
06.2013 - 08.2019
  • Organized take-out orders for customers who requested them.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Made meals in accordance with company standards and requirements.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Properly stored all leftover food items after each shift.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Maintained safe food handling practices to prevent germ spread.

Education

GED -

Jefferson County Public Schools
Louisville, KY

Skills

  • Customer service
  • Food safety
  • Event coordination
  • Cash handling
  • Inventory management
  • Interactive communication
  • Time management
  • Team player attitude
  • Cleanliness and organization
  • Fast paced environment adaptability
  • Alcohol safety awareness
  • Flexible schedule availability
  • Efficient multitasking
  • Special event experience
  • ServSafe certified
  • Bilingual communication
  • Team building
  • TIPS certified

Certification

ServSafe Alcohol - National Resturant Association

TIPS (Training for Intervention Procedures) Certification- Health Communications, Inc

STAR Certifate

Languages

English
Full Professional
Spanish
Professional

Timeline

Event Bartender

B&B Hospitality Group
07.2024 - Current

Event Bartender

Spectrum
06.2024 - Current

CONSTRUCTION BUSINESS OWNER

Estrada Masonry LLC
11.2021 - Current

Food Service Worker

EZ CONSESSIONS
06.2013 - 08.2019

GED -

Jefferson County Public Schools

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Samantha Estrada