Samantha Patrick
Camana Bay,Cayman Islands
Summary
Versatile professional with focus on project coordination and operational efficiency. Skilled in streamlining processes, ensuring timely project delivery, and fostering cross-functional team collaboration. Committed to driving project success through strategic planning and meticulous attention to detail.
Overview
26
26
years of professional experience
2017
2017
years of post-secondary education
Work History
Remediation Project
CSC (Formerly Intertrust)
, Cayman Islands
04.2023 - 02.2025
- Lead process improvement projects and data quality projects in KYC/CDD operations.
- Manage the client outreach mailbox, coordinating KYC documentation, engaging with clients, and liaising with stakeholders to ensure seamless communication workflows.
- Investigate and document possible data breaches, coordinating corrective actions with Business Units and the Data Protection Officer.
- Develop and maintain project trackers, ensuring adherence to compliance timelines and business requirements.
- Management of the Local Acceptance Committee (LAC) process; facilitating meetings, managing agendas, documentation, training, board approvals, charter maintenance, data governance, and stakeholder communications.
- Spearheaded data governance initiatives, optimizing data quality through process design and reconciliation.
- Draft and distribute project communications and updates to leadership teams and global stakeholders.
- Deliver training and mentoring to cross-project team members enhancing team competency and process adherence.
Office Manager
Taylor Root
Hong Kong
05.2010 - 11.2011
- Oversaw office operations including HR, finance, facilities, and IT support to ensure smooth business functions.
- Managed new hire onboarding, relocation assistance, and compliance with regional employment regulations.
- Implemented cost-saving measures by optimizing vendor contracts and procurement processes.
- Provided financial administration, including expense management, payroll assistance, and invoicing.
- Coordinated executive schedules, ensuring effective time management and strategic meeting planning.
Foreign Desk Manager & Legal Cashier
Addleshaw Goddard LLP
Leeds, UK
01.2005 - 10.2008
- Managed foreign currency transactions and payments across 100+ countries, ensuring compliance with regulatory standards
- Key stakeholder in cross-functional finance project to enhance international payment processes via Elite Enterprise.
- Trained team members on best practices for foreign transactions and compliance
- Acted as liaison between finance, IT, and external stakeholders, ensuring seamless communication and project alignment.
- Handled electronic transfers including BACS, CHAPS and SWIFT payments – up to 500M GBP per day.
Freelance Writer
n/a
, UK
01.2004 - 01.2005
- Researched and published articles for the Safer York Partnership, focusing on public safety and policy implementation based on brief provided.
Senior Finance Assistant
Assessment & Qualifications Alliance (AQA)
, UK
01.2001 - 01.2005
- Managed examiner payments and staff payroll, ensuring financial accuracy during peak assessment periods
- Supervised junior finance assistants.
- Led training sessions for seasonal finance assistants, improving process efficiency.
Temporary Corporate Assignements
Various
, UK
01.1999 - 01.2001
- Worked on temporary assignments in administration, recruitment, advertising, and finance.
Office & Sales Manager
Trafalgar Packaging
, UK
01.1999 - 01.2000
- Led administrative and sales operations, drafting sales proposals and managing client relations.
Education
Professional Certification -
PRINCE2 (Foundation)
/2020 - /2020
Professional Certification -
ACAMS AML Foundation Certification
/2019 - /2019
Professional Certification - Financial Operations & Compliance
Institute of Legal Cashiers & Administrators
/2007 - 01.2007
BA - Joint Honours (2:1) in Business & Community Enterprise (Management) & American Studies (Politics)
Liverpool Hope University
09.2001 - 05.2004
Study Abroad Program - Specializing in Political Studies
University of Mississippi
08.2003 - 12.2003
4 A-Levels | 12 GCSEs - undefined
Monmouth Comprehensive School
01.1992 - 01.1999
Skills
- Project planning & implementation
- Process optimization & workflow automation
- Risk assessment & mitigation
- Change management & compliance
- Prosci change management methodoligies
- Cross-functional team coordination
- Process Improvement
- Facilitation of meetings & executive reporting
- Data visualization & reporting
- Training & mentoring
- SWIFT payments & bank reconciliation
- Accounts payable & credit control
- AML compliance & government filings
- Vendor & client relationship management
- Microsoft Office Suite (Upper intermediate - Excel, PowerPoint, SharePoint)
- Knowledge of Viewpoint
- Sage Elite Enterprise Banking Software
- SWIFT payments
Timeline
Remediation Project
CSC (Formerly Intertrust)
04.2023 - 02.2025
Office Manager
Taylor Root
05.2010 - 11.2011
Foreign Desk Manager & Legal Cashier
Addleshaw Goddard LLP
01.2005 - 10.2008
Freelance Writer
n/a
01.2004 - 01.2005
Study Abroad Program - Specializing in Political Studies
University of Mississippi
08.2003 - 12.2003
BA - Joint Honours (2:1) in Business & Community Enterprise (Management) & American Studies (Politics)
Liverpool Hope University
09.2001 - 05.2004
Senior Finance Assistant
Assessment & Qualifications Alliance (AQA)
01.2001 - 01.2005
Temporary Corporate Assignements
Various
01.1999 - 01.2001
Office & Sales Manager
Trafalgar Packaging
01.1999 - 01.2000
4 A-Levels | 12 GCSEs - undefined
Monmouth Comprehensive School
01.1992 - 01.1999
Professional Certification -
PRINCE2 (Foundation)
/2020 - /2020
Professional Certification -
ACAMS AML Foundation Certification
/2019 - /2019
Professional Certification - Financial Operations & Compliance
Institute of Legal Cashiers & Administrators
/2007 - 01.2007
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