Samantha Thompson
Plantation,FL
Summary
Organized Shipping Clerk offers 3-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication. Well-organized Distribution Clerk adept at coordinating materials movement into and out of the warehouse environment. Detail-oriented and hardworking team player with skills in problem-solving, multitasking and prioritizing tasks. Freight forwarder with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Insurance Works Agency
7061 W Commercial BLVD
02.2022 - 01.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Met with customers to provide information about available products and policies.
Teachers Aid
Andover Academy Pre School
Clearly Blv, FL
09.2019 - 01.2022
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Completed daily reports on attendance and disciplinary performance.
- Assisted teachers with supervision and care of group of 11 children.
- Prepared teaching materials and set up audio-visual equipment for lead teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Freight Forwarder
Qwonae Thompson
Plantation, FL
03.2015 - 07.2019
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Coordinated storage locations and product movements.
- Scheduled pickups and deliveries to maintain smooth operations.
- Checked shipments against paperwork and signed documents.
- Uncovered and resolved errors with minimal oversight.
- Picked orders, scanned products and packed boxes.
- Maintained open communication with global locations to facilitate smooth collaboration.
Education
High School Diploma -
John Grey High School
Grand Cayman 06.1996
Skills
- Invoice and manifest review
- Materials Requisition
- Pattern Recognition
- Carrier Relations
- Billing management
- Paperwork preparation
- Customer service skills
Timeline
Insurance Agent
Insurance Works Agency
02.2022 - 01.2025
Teachers Aid
Andover Academy Pre School
09.2019 - 01.2022
Freight Forwarder
Qwonae Thompson
03.2015 - 07.2019
High School Diploma -
John Grey High School
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