Sandra Burgin
Nicholasville
Summary
Being a hands on employee has lead me to be able to help others achieve their goals and understand the workplace in a more understanding matter.
Knowing about the correct way to handle things has led me to achieve more of my own goals and grow in the company that I work with.
Overview
11
11
years of professional experience
Work History
Line Feeder
Smurfit West Rock
09.2024 - 12.2024
- Supported inventory control efforts, accurately tracking raw material usage and assisting with procurement as needed.
- Increased product quality by closely monitoring line feeder inputs and ensuring proper calibration of equipment.
- Proactively identified potential bottlenecks in the production process, working closely with other team members to develop and implement effective solutions.
- Promoted a positive work environment through active engagement in team-building activities and fostering open dialogue among colleagues.
Shift Manager
Wendys Restaurant
05.2016 - 12.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Cashier
Walmart
08.2020 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Manager/Key Holder
Oreily's Auto Parts
03.2021 - 12.2022
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Shift Manager
Dairy Queen Grill & Chill
03.2020 - 11.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Proprietor
Walt Disney World Resort
01.2014 - 02.2020
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Developed and managed relationships with vendors and suppliers.
- Optimized team hiring, training, and performance.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided customer service on accounts and resolved problems.
- Resolved conflicts among employees in a timely manner, promoting effective communication within the team.
- Reduced employee turnover rate by creating a positive work environment and implementing comprehensive training programs.
Education
Penn Foster Career School
Scranton, PA03.2009
Skills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Order picking
- Pallet jack operation
- Package preparation
- Labeling accuracy
- Stock rotation
- Stock replenishment
- Production scheduling
- Cross-functional teamwork
- Deadline adherence
- Barcode scanning
- Cost reduction strategies
- Visual inspections
- Production lines
- Safety procedures
- Assembly and production
- Hand-eye coordination
- OSHA compliance
- Quality control
- Materials management
- Reading comprehension
- OSHA
- Process management
- Pallet building
- Positive attitude
- Teamwork and communication
- Problem-solving
- Time management
- Punctual and reliable
- Worksite safety
- Computer skills
Timeline
Line Feeder
Smurfit West Rock
09.2024 - 12.2024
Shift Manager/Key Holder
Oreily's Auto Parts
03.2021 - 12.2022
Cashier
Walmart
08.2020 - 01.2024
Shift Manager
Dairy Queen Grill & Chill
03.2020 - 11.2021
Shift Manager
Wendys Restaurant
05.2016 - 12.2019
Proprietor
Walt Disney World Resort
01.2014 - 02.2020
Penn Foster Career School
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