Sandy Pugh
Coxs Creek,Ky
Summary
Results-driven financial professional prepared for this leadership role. Brings valuable experience in managing financial operations and leading strategic initiatives while fostering collaborative team environment. Known for achieving impactful results and demonstrating adaptability in dynamic settings. Skilled in risk management and financial analysis, with strong focus on achieving organizational goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
AVP Risk Management, Work Comp and Employee Health
U of L Health
02.2020 - Current
- Managed projects efficiently, ensuring timely delivery and high-quality results.
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency.
- Established policies and procedures that improved operational efficiency within the organization.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced operational risks while organizing data to forecast performance trends.
- Created U of L Health Assurance Captive Insurance Company
- Brokered risk financing of all lines of insurance coverage
- Managed 300+ litigation claims for completion
Clinical Risk Consultant
KMRRRG
02.2016 - 02.2020
- Created Team Stepps safety Program for ULP in collaboration with organizational leadership and rolled out to over 2000 employees
- Responsible for risk financing for physician groups, private practice employee's, and Level 1 Trauma center which includes Professional Liability, Worker's Comp, General Liability, Property, Cyber, Excess and Umbrella policies for ULP with yearly overall reduction in premiums
- Created simulation program and obtained funding to decrease communication errors for Center's for Women's and Infants by 20% through performance improvement activities
- Manages 50+ medical malpractice claims including coordination with defense counsel and excess insurer for claim resolution
- Communicates key issues to executive leadership
- Created Disclosure program across the campus
- Leveraged data analytics tools in the evaluation of risk factors, enhancing accuracy in predicting possible outcomes and driving better-informed decisions.
- Improved risk awareness through targeted employee training programs and workshops.
- Collaborated with cross-functional teams for effective risk identification and mitigation efforts.
- Reduced risk exposure by implementing comprehensive risk management strategies.
- Evaluated existing policies for compliance with industry regulations, ensuring legal adherence and minimizing penalties.
- Monitored industry, technological and economic developments to stay current on potential risks.
- Identified areas of vulnerability by conducting comprehensive business impact analyses, guiding proactive measures to reduce potential losses.
Clinical Risk Manager
University of Louisville Hospital
07.2013 - 02.2016
- Coordinated and implemented Safety First initiatives providing error technique and leadership training for over 3500 employees
- Investigated over 63 safety events and collaborated in developing action plans, including follow through that resulted in process change
- Implemented Just Culture
- Responsible for risk financing with included all levels of insurance coverage for the facility and employees
- Created a Care Team to ensure employee well-being after a traumatic safety event
- Increased incident reporting by 10% with continued increase yearly
- Collaborated with the Compliance Department on discrimination suits and EMTALA
- Merged the Risk Departments at UMC and Jewish resulting in 15 FTE's
- Created performance improvement initiatives across the campus around falls prevention, HAI's, and Service Excellence
Administrative House Supervisor
University of Louisville Hospital
05.2008 - 07.2013
- Evaluated staffing deficiencies on a shift by shift basis and allocated nursing resources accordingly
- Served as bed control for admitted patients through ED, Access Center, PACU, and clinics
- Managed conflict resolution with staff and various departments
- Acted as patient advocate and families in all situations
- Maintained strict confidentiality of sensitive company information as well as personal employee data, adhering to applicable privacy regulations and best practices.
- Served as liaison between different departments within the company, facilitating smooth communication channels for interdepartmental collaboration on various projects.
Critical Care Nurse/Floater Pool
University of Louisville Hospital
07.2003 - 05.2008
- Served as a Backup Charge Nurse
- Provided compassionate end-of-life care, supporting patients and their families during difficult transitions.
- Delivered high-quality direct patient care to diverse populations in the critical care setting including trauma, cardiovascular, neurologic, pulmonary, and surgical cases.
- Managed complex ventilation settings and titrated vasoactive medications in accordance with established protocols and physician orders.
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies.
- Enhanced patient recovery by implementing evidence-based critical care nursing practices.
- Performed timely resuscitation and stabilization of acutely ill patients.
- Collaborated with interdisciplinary healthcare teams for optimal patient care delivery and treatment planning.
- Assisted physicians with invasive procedures such as central line insertions, intubations, and chest tube placements to ensure optimal patient outcomes.
- Ensured high-quality care for critically ill patients by maintaining current knowledge on critical care advancements and best practices.
- Developed strong rapport with patients and families through effective communication strategies during times of stress or uncertainty.
Education
MASTER OF HEALTH CARE ADMINISTRATION -
CAPELLA UNIVERSITY
Minneapolis, MN07.2017
BACHELOR OF SCIENCE - NURSING
INDIANA WESLEYAN UNIVERSITY
Marion, IN05.2015
Skills
- Goal-oriented
- Relationship building
- Collaboration
- Organizational success
- Crisis management
- Operations management
- Strategic planning
- Operational management
- Performance improvement
- Effective leader
- Performance improvements
- Team leadership
- Goal setting
- Employee development
- P&L management
Accomplishments
Kentucky Health Care Risk Manager of the year 2020
Certification
Certified Professional Healthcare Risk Manager (CPHRM)
Professional Associations
American Society of Health Care Risk Managers
Kentucky Society of Health Care Risk Managers
Kentucky Nursing Association
Timeline
AVP Risk Management, Work Comp and Employee Health
U of L Health
02.2020 - Current
Clinical Risk Consultant
KMRRRG
02.2016 - 02.2020
Clinical Risk Manager
University of Louisville Hospital
07.2013 - 02.2016
Administrative House Supervisor
University of Louisville Hospital
05.2008 - 07.2013
Critical Care Nurse/Floater Pool
University of Louisville Hospital
07.2003 - 05.2008
MASTER OF HEALTH CARE ADMINISTRATION -
CAPELLA UNIVERSITY
BACHELOR OF SCIENCE - NURSING
INDIANA WESLEYAN UNIVERSITY
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