Sara King
Lebanon
Summary
Dedicated administrative professional with successful experience in fast-paced office and restaurant settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Detailed-oriented with vast knowledge of the legal industry, office management and customer service. Responsible, punctual, and productive professional when working with little to no supervision. Works well independently to carry out assignments. Maintains impeccable files and organized case materials. Enthusiastic and reliable, and taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Legal Secretary
Elmer George, Attorney At Law
03.2022 - Current
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of the attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Created, indexed, and maintained client binders.
- Obtained signatures from attorneys for legal documents.
- Scheduled and made appointments for 4 attorneys.
- Planned and organized internal and external events, meetings and conferences.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Screened telephone calls and forwarded to appropriate departments.
- Transcribed legal documents and phone conversations.
- Answered and directed calls using multi-line switchboard.
- Created and printed legal documents for attorneys to review.
- Completed data entry of legal documents into electronic filing systems.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Assisted with preparation of trial materials and documents.
Server
Rosewood Bar And Grill
08.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Server
Missy's Out Of The Way Cafe
08.2008 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Master Barber - Barbering
Tri-City Barber College
Louisville, KY03.2021
Skills
- Administrative Support
- Intake Services
- Clerical Support
- Document Proofreading
- Review of Legal Publications
- Multi-Line Telephone Systems
- Legal Research
- Exceptional Communication Skills
- Office Equipment Use
- Schedule Management
- Hospitality and Accommodation
- High-Volume Dining
- Warm and Friendly
- Cool Under Pressure
- Customer Satisfaction
Timeline
Legal Secretary
Elmer George, Attorney At Law
03.2022 - Current
Server
Rosewood Bar And Grill
08.2020 - Current
Server
Missy's Out Of The Way Cafe
08.2008 - 03.2020
Master Barber - Barbering
Tri-City Barber College
Similar Profiles
Gayle WilliamsGayle Williams
Pre-closer/Personnel Assistant- at JILL ELLIOTT ATTORNEY AT LAW (DBA) CAMPBELL & BRONNON LAW FIRMPre-closer/Personnel Assistant- at JILL ELLIOTT ATTORNEY AT LAW (DBA) CAMPBELL & BRONNON LAW FIRM
ERICA HOLLEYERICA HOLLEY
Attorney at Law Firm of Erica D. Edwards, Attorney at Law, L.L.C.Attorney at Law Firm of Erica D. Edwards, Attorney at Law, L.L.C.
Zev HardmanZev Hardman
Attorney at Hardman-Law Zev Hardman Attorney At LawAttorney at Hardman-Law Zev Hardman Attorney At Law