Summary
Overview
Work History
Education
Skills
Assets
Travel
Training
Languages
Hobbies and Interests
Accomplishments
Timeline
Generic

Sara Najam

Burlington

Summary

Diligent analyst with background in transaction processing. Successfully managed high-volume transactions and ensured accuracy in financial documentation. Demonstrated problem-solving abilities and attention to detail in fast-paced environments, utilizing organizational and time-management skills.

Overview

13
13
years of professional experience

Work History

Transaction Processor III

Fidelity Investments
08.2021 - Current
  • Demonstrated strong problem-solving skills by identifying discrepancies in financial data and resolving them promptly.
  • Improved turnaround time for complex transactions by implementing more efficient tracking systems.
  • Maintained high levels of customer satisfaction with timely and accurate transaction processing.
  • Collaborated with team members to achieve transaction processing targets consistently.

Transaction Processor

Fidelity Investments
04.2021 - 08.2021
  • Extract and prepare documents for scanning
  • Sort Customers' forms according to specific rules
  • Process and scan Customers' forms on the OPEX machine

Lockbox Processor

US Bank Lockbox
03.2021 - 04.2021
  • Mail Extraction
  • Data Entry
  • Review transactions and related documents

Data Entry

US Bank Lockbox
01.2021 - 01.2021
  • Prepare information for input into the information reporting system
  • Process data
  • Review checks and payments transactions

returns consultant

CloudBlue
03.2017 - 07.2017
  • Reviewed customer returns, mainly home improvement items and returns that required software configuration

Part Time Adult Education Assistant Teacher

Ain chock Faculty of Sciences
02.2012 - 07.2012
  • Taught and Evaluated students’ performance and assignments in Programming Language C

Education

Ph. D. - Information Technology Engineering

Hassan II University
10.2017

Summer School - undefined

Sousse University
09.2012

M. D. - Computer Engineering and Internet

Hassan II University
07.2010

Bachelor - Mathematical and Computing Science

Hassan II University
07.2008

Skills

  • Data confidentiality
  • Critical thinking
  • Analytical thinking
  • Information gathering
  • Microsoft Office Suite
  • Transaction processing
  • Calculations review
  • Problem-solving

Assets

  • Determination & Persistence
  • Eager to learn

Travel

  • France Resident
  • Germany Training
  • Tunisia Summer School
  • Turkey Vacation

Training

  • Research Programmer-Training / Technical University of Darmstadt Germany - From June2011 to September2011

     Developed a Java-based Dynamic Proxy for Lightweight Web Service Composition.


  • Network Security Trainee / Unilever Company - From May2010 to August2010

     Provided solutions to upgrade and secure local and extended networks at Unilever.


  • Technician Network Specialist - Student Observor / Marsa Maroc Company - July2009

      Reconfiguration, upgrading and securing the MAN computer network in the company.


  • Java Programmer / Netcom Company - From March2010 to May2010

     Designed and implemented a platform to overview and test several networks intrusions.


  • Java programming certification training / Mega Competence - From October2008 to December2008.


  • VB.Net and SQL Programmer / Marsa Maroc Company - July2008

      Designed and implemented an archive management application using VB.Net and SQL Server.

Languages

English
Arabic
French

Hobbies and Interests

Traveling, Reading

Accomplishments

  • Solved an Omnipay issue for a new plan by completing taxes calculations and processing payments for a large number of participants with accuracy and efficiency.
  • recognized and corrected processing that would have kicked due to another associates incorrect input. Saved an as of and kept the team in good standing with the client.

Timeline

Transaction Processor III

Fidelity Investments
08.2021 - Current

Transaction Processor

Fidelity Investments
04.2021 - 08.2021

Lockbox Processor

US Bank Lockbox
03.2021 - 04.2021

Data Entry

US Bank Lockbox
01.2021 - 01.2021

returns consultant

CloudBlue
03.2017 - 07.2017

Part Time Adult Education Assistant Teacher

Ain chock Faculty of Sciences
02.2012 - 07.2012

Summer School - undefined

Sousse University

M. D. - Computer Engineering and Internet

Hassan II University

Bachelor - Mathematical and Computing Science

Hassan II University

Ph. D. - Information Technology Engineering

Hassan II University
Sara Najam