Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Vance

Richmond

Summary

I am a dedicated and dependable team member with nearly seven years of experience working at Sonny’s BBQ in Richmond, Kentucky. Throughout my time with the company, I have gained extensive experience in multiple roles including cook, prep, cashier, and dish. Being able to work in several different positions has allowed me to develop a strong understanding of how the restaurant operates as a whole and how each role contributes to the success of the team. I take pride in being flexible and stepping in wherever I am needed to help keep operations running smoothly, especially during busy shifts.

In addition to my daily responsibilities, I have also taken on leadership responsibilities by helping train new employees and guiding them through procedures, expectations, and customer service standards. I enjoy helping new team members feel comfortable and confident in their roles so they can contribute to the team effectively. I also assist customers when concerns or issues arise, particularly when a manager may not be immediately available, ensuring that every guest still has a positive experience.

I am very trusted by all managers and making sure procedures are followed and the team stays organized and prepared. Over the years, I have built strong teamwork, communication, and problem-solving skills that allow me to stay calm and productive in fast-paced environments. My hard work and dedication have been recognized through positive written performance reviews and being awarded Employee of the Quarter.

One of my strongest qualities is my commitment to the success of the team and the restaurant as a whole. I understand that a strong workplace depends on communication, teamwork, and reliability, and I always strive to lead by example during my shifts. I believe in supporting my coworkers, stepping in wherever help is needed, and maintaining a positive and productive work environment even during high-pressure situations. Because I have worked in many positions within the restaurant, I understand the challenges each role faces and can help guide and support team members when needed. My goal is always to help the restaurant operate efficiently while ensuring customers receive the best service possible.

After nearly seven years of experience and learning every part of the restaurant, I am eager to continue growing within the company. I am confident that my experience, leadership abilities, and dedication to the team would allow me to contribute positively in the Assistant Manager role and help support both the staff and management in maintaining the high standards of Sonny’s BBQ.

Overview

6
6
years of professional experience
2019
2019
years of post-secondary education

Work History

Cashier , cook , server , dish , prep

Sonnys Real Pit BBQ
Richmond
04.2020 - Current

Sonny’s BBQ – Richmond, KY

Team Member / Shift Support

2019 – Present

  • Perform multiple roles including cook, prep, dishwasher, and cashier to support daily restaurant operations.
  • Train and mentor new employees, helping them learn procedures, customer service standards, and kitchen workflow.
  • Assist customers with concerns or issues when management is unavailable, ensuring positive customer experiences.
  • Open and close the restaurant during assigned shifts while maintaining company standards.
  • Maintain cleanliness, food safety, and organization in both front and back of house.
  • Support team efficiency during busy shifts by stepping into different roles as needed.
  • Recognized for reliability, teamwork, and leadership.

Achievements

  • Employee of the Quarter
  • Received positive written performance reviews for strong work ethic and teamwork
  • Trusted by management to help train new staff and support shift operations

Education

Madison Central High School
Richmond, KY

Skills


  • Leadership & Team Support
  • Staff Training & Development
  • Customer Service & Conflict Resolution
  • Shift Operations & Restaurant Workflow
  • Opening & Closing Procedures
  • Cash Handling & POS Systems
  • Food Safety & Sanitation
  • Time Management & Multitasking
  • Problem Solving in Fast-Paced Environmen
  • Dependability
  • Attention to Detail
  • Strong Work Ethic
  • Adaptability

  • Team Leadership
  • Staff Training & Development
  • Team Collaboration
  • Motivating Team Members
  • Delegating Tasks

Timeline

Cashier , cook , server , dish , prep

Sonnys Real Pit BBQ
04.2020 - Current

Madison Central High School
Sara Vance