Dedicated Medical Assistant with extensive experience at Hopkinsville Family Care, skilled in patient-focused care and vital sign monitoring. Proven ability to enhance patient satisfaction through compassionate support and effective communication. Proficient in EMR/EHR and phlebotomy, ensuring compliance with HIPAA standards while optimizing clinical workflows. Committed to delivering high-quality healthcare. Basic Life support certificate through American Heart Association.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hopkinsville Family Care
01.2025 - 08.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures, and care plan instructions.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Measured patient spirometry.
Care Partner
Vanderbilt Medical Center
01.2024 - 12.2024
Served as an advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Enhanced patient comfort by providing personalized care and support throughout their stay.
Delivered compassionate end-of-life care, providing comfort and dignity during the final stages of life.
Provided emotional support to patients and families, fostering a positive environment during difficult times.
Ensured patient safety through regular room checks and vigilance regarding potential hazards or concerns.
Assisted with life-saving interventions, including high-quality CPR during emergency events.
Provided comprehensive personal care such as catheter management, oral hygiene, comfort, and infection control.
Patient Care Technician
Saint Thomas Rutherford Hospital
02.2021 - 12.2023
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Assisted with life-saving interventions, including high-quality CPR during emergency events.
Education
Associate of Science - Health Sciences
Motlow State Community College
Tullahoma, TN
05-2023
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Phlebotomy
CPR
Specimens collection and processing
Medical procedures
Professionalism and ethics
First aid
Equipment sterilization
Lab equipment operation
Patient bathing
Wound care specialist
Emergency room procedures
Certification
BLS, American Heart Association, (11/10/2024-11/30/2026)