Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Exceptional at data collection and data entry. Self-motivated work ethic to perform effectively in independent or team environments with 15 years of experience in all areas.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
University Of KY Drug And Alcohol Research
01.2020 - Current
Collected important data through correctional facilities as well as follow up data in office or public areas.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Medical Assistant
Hazard Appalachian Regional Healthcare Center
08.2017 - 01.2020
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Receptionist
Hazard Clinic
01.2010 - 08.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Answered central telephone system and directed calls accordingly.
Maintained confidentiality of information regarding clients and company.
Education
No Degree -
Perry County Central High School
Hazard, KY
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Microsoft Word
Microsoft Excel
Microsoft Outlook
Professional Communication
Deadline-oriented
Data Management
Data Collection
Timeline
Administrative Assistant
University Of KY Drug And Alcohol Research
01.2020 - Current
Medical Assistant
Hazard Appalachian Regional Healthcare Center
08.2017 - 01.2020
Receptionist
Hazard Clinic
01.2010 - 08.2017
No Degree -
Perry County Central High School
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