Sarah Hartlage
Louisville
Summary
Proven track record in enhancing guest relations and team collaboration, demonstrated at Chickfila through effective front-of-house management and staff training. Skilled in reservation management and possessing a strong work ethic, I excel in fast-paced environments, significantly improving customer satisfaction and operational efficiency. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chickfila
06.2023 - Current
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Volunteer
International Order of Rainbow for Girls
04.2022 - Current
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Facilitated community outreach to expand participation and support.
Volunteer
Fall City Soccer Club
05.2022 - 05.2022
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Coordinated with different service providers to meet clients' individual needs.
Education
Louisville Male High School
Louisville, KY05.2025
Skills
- Reservation Management
- First Aid Training
- Wine Knowledge
- Strong Work Ethic
- Professional Appearance
- Money Handling
- Payment Processing
- Guest Relations
- Staff Coordination
- Team Collaboration
- Greeting guests
- Social Perceptiveness
Timeline
Front of House Employee
Chickfila
06.2023 - Current
Volunteer
Fall City Soccer Club
05.2022 - 05.2022
Volunteer
International Order of Rainbow for Girls
04.2022 - Current
Louisville Male High School
Similar Profiles
KJ JonesKJ Jones
Kitchen Manager at ChickFilaKitchen Manager at ChickFila
Peyton DownsPeyton Downs
Chickfila Team Member at ChickfilaChickfila Team Member at Chickfila
Zoe Ann GaffordZoe Ann Gafford
Team Leader Manager at ChickfilaTeam Leader Manager at Chickfila