Nail Receptionist
First Lady Nails Spa
Louisville
05.2025 - Current
- Greeted clients warmly and ensured smooth check-in processes.
- Managed appointment scheduling using salon management software.
- Answered phone calls, addressed inquiries, and provided service information.
- Maintained cleanliness and organization of front desk and waiting area.
- Assisted clients with product selections and recommendations at the retail counter.
- Coordinated with technicians to streamline service delivery for clients.
- Handled customer concerns promptly to enhance overall satisfaction experience.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.