Sarah Sachleben
Milton
Summary
Certified Pharmacy Technician with background in dispensing medication, customer relations, and inventory management. Strengths include strong knowledge of pharmaceutical terminology, ability to work under pressure, and effective communication skills with patients and healthcare team. Previous roles showed improvement in workflow efficiency through implementation of new pharmacy procedures.
Certified National Pharmacy Technician known for high productivity and efficiency in task completion. Possess specialized skills in medication dispensing, pharmaceutical calculations, and inventory management. Excel at communication, teamwork, and problem-solving, ensuring seamless pharmacy operations and patient satisfaction.
Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Driven nursing professional with several years of experience in care environments. Talented at conducting patient assessments, developing individualized care plans and implementing prescribed orders. Successful at delivering high-quality patient care to advance recovery goals and improve overall health.
Passionate nurse with several years of experience in diverse healthcare settings and care units. Competent in care plan development and implementation, patient care coordination and interdisciplinary teams collaboration.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
National Certified Pharmacy Technician
CVS Pharmacy
Madison
10.2017 - Current
- Processed and dispensed medications accurately for diverse patient needs.
- Assisted pharmacists in medication therapy management and patient consultations.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Delivered exceptional customer service while addressing prescription inquiries.
- Educated patients on medication usage and potential side effects clearly.
- Collaborated with healthcare providers to ensure effective medication delivery.
- Utilized pharmacy software systems for prescription processing and record keeping.
- Trained new pharmacy technicians on operational procedures and safety standards.
- Verified accuracy of patient information on prescription orders.
- Adhered to HIPAA guidelines when handling confidential patient information.
- Provided excellent customer service by addressing questions and concerns from patients regarding their medications.
- Followed up on all verbal orders received from physicians or other healthcare providers.
- Managed the receipt, storage, and security of controlled substances in compliance with federal laws.
- Processed third-party claims for reimbursement of medications ordered by physicians or other healthcare providers.
- Assisted customers with over-the-counter product selection based on their individual needs.
- Participated in continuing education programs to stay abreast of new developments in the field of pharmacy.
- Ensured safety standards were met in accordance with state regulations and company policies.
- Utilized automated dispensing systems to fill prescriptions accurately and efficiently.
- Updated patient profiles with current insurance information and other changes.
- Received incoming shipments of pharmaceuticals, verified contents against invoices, stored them appropriately, and entered them into the inventory management system.
- Assisted pharmacists in filling and labeling prescriptions, including compounding medications.
- Performed data entry for prescription orders into computer system.
- Performed quality assurance activities such as checking for expired medications or incorrect dosages.
- Resolved any discrepancies between the physical count of medication inventory items versus what was recorded in the computer system.
- Reviewed all incoming physician orders for completeness prior to entering them into the pharmacy system.
- Maintained medication inventory levels and communicated with wholesalers to order new stock as needed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Nurse
Hanover Health & Rehabilitation Center
Hanover
08.2016 - 10.2017
- Administered medications and monitored patient reactions regularly.
- Educated patients and families on health management and treatments.
- Collaborated with interdisciplinary teams for holistic patient care.
- Documented patient progress and maintained accurate medical records.
- Trained new nursing staff on protocols and procedures effectively.
- Conducted health assessments to identify patient needs promptly.
- Provided emotional support to patients and families during treatments.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Administered medications and treatments in accordance with physician orders.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Used sterile techniques to prepare patients for procedures.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Assisted physician with examinations, tests and procedures.
- Observed and carried out physician and nursing orders.
- Assisted in developing patient care plans with healthcare teams.
Nurse
New Horizons
Owenton
08.2012 - 01.2016
- Administered medications and monitored patient reactions regularly.
- Assisted in developing patient care plans with healthcare teams.
- Educated patients and families on health management and treatments.
- Trained new nursing staff on protocols and procedures effectively.
- Conducted health assessments to identify patient needs promptly.
- Provided emotional support to patients and families during treatments.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Administered medications and treatments in accordance with physician orders.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Used sterile techniques to prepare patients for procedures.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Assisted physician with examinations, tests and procedures.
- Observed and carried out physician and nursing orders.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Answered patient and family questions to educate on optimal treatment procedures.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Provided guidance to new employees regarding policies and procedures within the organization.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Monitored and managed various treatment and care interventions.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Coordinated with healthcare team to establish, enact, and evaluate patient care plans.
Education
Associate of Science -
Brown Mackie College
Fort Mitchell, Kentucky 11.2010 - 02.2012
Skills
- ACLS
- CPR
- National pharmacy technician
- Computer skills
- Printer skills
- Phone skills
- Customer service
- Medication dispensing
- Inventory management
- Patient education
- HIPAA compliance
- Pharmacy software
- Medication therapy management
- Team collaboration
- Quality assurance
- Health assessments
- Emotional support
- Interdisciplinary communication
- Problem solving
- Employee training
- Labeling accuracy
- Drug utilization review
- Prescription interpretation
- Pharmaceutical calculations
- Insurance billing
- Medication storage
- Data entry proficiency
- Dosage form preparation
- Patient counseling
- Drug interaction monitoring
- Compounding techniques
- Sterile product preparation
- Drug classification
- Pharmacology expertise
- Labeling prescriptions
- Medication administration
- Patient assessment
- Electronic health records
- Pharmacy software systems
- Care plan development
- Interdisciplinary collaboration
- Health education
- Compliance monitoring
- Effective communication
- Time management
- Team leadership
- Conflict resolution
- Patient rights advocacy
- Family education
- Nasogastric tube insertion
- Infection control
- Emergency care
- Care plan implementation
- Palliative care
Timeline
National Certified Pharmacy Technician
CVS Pharmacy
10.2017 - Current
Nurse
Hanover Health & Rehabilitation Center
08.2016 - 10.2017
Nurse
New Horizons
08.2012 - 01.2016
Associate of Science -
Brown Mackie College
11.2010 - 02.2012