Sarah West
Mount Sterling
Summary
Experienced professional with a strong background in complex clerical duties. Demonstrates the ability to learn, interpret, apply, and explain rules effectively. Proven track record of 11 years advancing in both medical and clerical responsibilities. Versatile team player with a results-driven mentality. Highly organized and skilled in all Microsoft Windows applications.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Dermatology Technician
Lexington Clinic
06.2025 - Current
- Maintained up-to-date patient records, including photographs and treatment notes facilitating continuity of care and accurate monitoring of progress.
- Triaged incoming patients based on the severity of their skin conditions ensuring timely care for urgent cases.
- Maintained strict adherence to infection control protocols, ensuring a safe environment for both patients and staff members.
Assistant Office Manager
Community Family Clinic
01.2021 - 04.2025
- Perform responsible record-keeping duties with a high degree of skill and accuracy. Maintain a record of individuals' attendance, manage employee leave and point system. Prepare and maintain all files required for insurance and all other office required documents. Respond to questions or complaints from employees, patients, outside vendors, or medical representatives. Assist with any and all financial and clerical duties needed by the Office Manager, Human Resources, and/or payroll.
- Host monthly staff meetings, to discuss areas of concern and to make sure RHC guidelines were being met and maintained
Certified Medical Assistant
Community Family Clinic
08.2011 - 01.2021
- Capture basic vital signs, setup and assist with standard procedures. Maintained records of individuals and processed paperwork. Assisted office manager with required duties. Provided work direction, training and guidance to other CMAs and onboarding employees. Establish and maintain cooperative and effective working relationships with others.
Education
High School -
Montgomery Co. High School
06.2009
Associate of Science - Healthcare Administration
Maysville Community & Technical College
Mount Sterling, KY07-2027
Skills
- Customer service
- Office administration
- Staff training
- Account reconciliation
- Document preparation
- Training and coaching
- Employee supervision
- Scheduling and calendar management
- Human resources
- Office equipment maintenance
- Event coordination
- Documentation and control
- Scheduling appointments
- Policy and procedure modification
- Meeting planning
- Performance monitoring
- Inventory control
- Administrative support
- Task delegation
- Office management software
- Organizational skills
- Clerical support
- Bookkeeping
- Mail handling
- Employee training
- Compliance monitoring
Certification
CPR
CDT
Languages
English
Timeline
Certified Dermatology Technician
Lexington Clinic
06.2025 - Current
Assistant Office Manager
Community Family Clinic
01.2021 - 04.2025
Certified Medical Assistant
Community Family Clinic
08.2011 - 01.2021
High School -
Montgomery Co. High School
Associate of Science - Healthcare Administration
Maysville Community & Technical College
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