Saunsirae Tucker
Burlington
Summary
Dynamic beauty advisor with a proven track record at Kohls + Sephora, excelling in client relationship building and expert makeup application. Enhanced customer satisfaction through tailored consultations and effective product demonstrations, driving significant sales growth. Strong communicator and team leader, dedicated to fostering a collaborative work environment and mentoring staff for success.
Overview
11
11
years of professional experience
Work History
Lead Beauty Advisor
Kohls + Sephora
Florence, KY
03.2025 - Current
- Led team in delivering exceptional customer service, enhancing overall shopping experience.
- Trained and mentored staff on beauty product knowledge and application techniques.
- Collaborated with management to optimize inventory control and merchandising strategies.
- Developed beauty consultations tailored to individual customer needs, increasing client satisfaction.
- Implemented promotional events that drove engagement and sales within the beauty department.
- Analyzed sales trends to inform product recommendations and improve stock levels.
- Ensured compliance with operational standards, maintaining a clean and organized environment.
- Fostered strong relationships with customers, promoting brand loyalty and repeat business.
- Increased sales through effective product demonstrations and sharing expert knowledge on beauty trends.
- Enhanced customer satisfaction by providing personalized consultations and recommending appropriate products.
- Maintained accurate inventory records, ensuring timely reordering of high-demand products to avoid stockouts.
- Implemented targeted marketing strategies that boosted brand visibility within the local community.
- Championed a positive work culture among team members by fostering open communication channels and encouraging collaboration.
- Monitored competitor activity closely, staying informed of emerging trends in order to make well-informed recommendations for product line expansion.
- Mentored junior beauty advisors, leading to improved team performance and greater staff retention.
- Developed strong relationships with clients, resulting in repeat business and a loyal customer base.
- Analyzed sales data to identify top-performing products and optimize merchandise assortment accordingly.
- Performed routine audits of hygiene practices within the department, maintaining a clean and professional environment at all times.
- Processed payments, entering sales in register for prompt customer service.
Cafeteria Worker
Boone County Food Service
Florence, KY
10.2014 - 09.2024
- Assisted in food preparation and serving to ensure timely meal delivery.
- Maintained cleanliness of kitchen and dining areas to uphold health standards.
- Operated kitchen equipment safely while adhering to safety protocols.
- Collaborated with team members to support daily cafeteria operations.
Area Supervisor
Ross Dress for Less
Florence, KY
03.2023 - 07.2024
- Supervised daily operations to ensure compliance with company standards and procedures.
- Trained and mentored staff on effective merchandising strategies and customer service techniques.
- Monitored inventory levels, ensuring timely replenishment of stock to optimize sales performance.
- Implemented loss prevention measures, reducing shrinkage through staff training and awareness programs.
- Coordinated store layout changes based on seasonal trends to enhance customer shopping experience.
- Conducted regular audits of store processes, identifying areas for improvement and streamlining workflows.
- Developed staff schedules to align with peak business hours, maximizing team efficiency and productivity.
- Fostered a positive work environment by promoting teamwork and open communication among employees.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Tracked hours and inventory usage, and prepared associated reports.
- Established clear objectives for each reporting period that aligned with company-wide goals.
- Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
Learning Ambassador
Amazon Cvg9
08.2021 - 12.2023
- Facilitated engaging training sessions for new employees on company policies and safety procedures.
- Assisted in onboarding processes, ensuring a smooth transition for new team members.
- Supported operational teams by providing real-time feedback on workflow efficiencies.
- Implemented best practices for knowledge sharing among staff to enhance learning outcomes.
- Developed instructional materials to improve training effectiveness and employee engagement.
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Increased team collaboration by initiating regular knowledge-sharing sessions.
- Streamlined onboarding process for new hires, ensuring smooth transition into company culture.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
Education
High School Diploma - General Studies
American High-school
Lansing, IL05.2006
Skills
Strong communication skills
Exceptional customer service
Team leadership
Employee training and development
Client relationship building
Expert makeup application
Fashion trend awareness
Merchandising and display
Inventory management expertise
Product demonstration proficiency
Cosmetics industry awareness
Cross-selling techniques
Up-to-date product knowledge
Sales goal achievement
Professional grooming standards
Customer service
Friendly and outgoing
Time management
Attention to detail
Multitasking and organization
Retail experience
Team collaboration
Active listening
Cash handling
Flexibility and adaptability
Brand awareness
Demonstration skills
Merchandise restocking
Upselling strategies
Teamwork
Teamwork and collaboration
Friendly and helpful
Problem-solving
Honest and dependable
Reliable and responsible
Customer assistance
Timeline
Lead Beauty Advisor
Kohls + Sephora
03.2025 - Current
Area Supervisor
Ross Dress for Less
03.2023 - 07.2024
Learning Ambassador
Amazon Cvg9
08.2021 - 12.2023
Cafeteria Worker
Boone County Food Service
10.2014 - 09.2024
High School Diploma - General Studies
American High-school