Savannah Angel
Winchester
Summary
Dynamic customer service professional with extensive experience at Lowes Home Improvement, excelling in problem resolution and customer satisfaction. Proven ability to handle complaints effectively, fostering positive relationships and repeat business. Skilled in cash management and team collaboration, consistently achieving high levels of accuracy and accountability in all transactions.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Lowes Home Improvment
04.2025 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained detailed record of customer interactions, ensuring accountability and follow-up.
Cashier
Lowes Home Improvment
11.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Education
George Rogers Clark High School
Winchester, KY05.2025
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Customer complaint resolution
- Sales closing
- Account management
Languages
Sign language
Limited Working
Timeline
Customer Service Associate
Lowes Home Improvment
04.2025 - Current
Cashier
Lowes Home Improvment
11.2024 - 04.2025
George Rogers Clark High School
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