Savannah Bolin
Newport
Summary
Dynamic service leader with a strong work ethic and exceptional communication skills, honed at Chipotle Mexican Grill. Proven ability to enhance customer satisfaction and streamline operations, while effectively coaching new staff. Skilled in financial transactions and problem-solving, consistently resolving customer issues to foster a positive dining experience.
Overview
5
5
years of professional experience
Work History
Service Leader
Chipotle Mexican Grill
06.2021 - Current
- Assisted in maintaining high customer satisfaction through efficient service delivery.
- Learned product knowledge to provide accurate information and support to customers.
- Adapted quickly to new systems, enhancing workflow efficiency in service processes.
- Collaborated with team members to ensure smooth operations during peak hours.
- Supported training initiatives for new staff, fostering a collaborative team environment.
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
Cashier
Taco Bell
09.2020 - 05.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Handled cash and credit transactions accurately, minimizing discrepancies.
- Collaborated with team members to meet peak service demands during busy hours.
- Implemented upselling techniques to increase average order value effectively.
Education
High School Diploma -
Newport High School
Newport05.2021
Skills
- Team management
- Exceptional communication
- Coaching and mentoring
- Financial acumen
- Strong work ethic
- Problem-solving
- Time management
- Problem-solving abilities
- Cleaning and sanitizing
Timeline
Service Leader
Chipotle Mexican Grill
06.2021 - Current
Cashier
Taco Bell
09.2020 - 05.2021
High School Diploma -
Newport High School