Savannah Hicks
2342 Park City Bon Ayr Rd. Park City
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Assistant Clerk
Cave City City Hall
10.2023 - Current
- Provided excellent customer service to clients, resolving inquiries quickly and professionally.
- Contributed to a positive office atmosphere by proactively assisting coworkers when needed fostering strong teamwork.
- Communicated regularly with team members regarding project updates or changes, facilitating a cohesive work environment.
- Supported senior clerks with handling complex tasks, improving overall productivity.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Excellent communication skills, both verbal and written.
Hairstylist
Tanglez
12.2021 - 08.2023
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Increased revenue through effective customer service and inventory management.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Developed creative techniques to provide clients with latest hairstyles.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Hairstylist
Bella Salon And Spa
05.2019 - 12.2021
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Legal Studies
Kentucky League of Cities
Remote 03.2024
Cosmetology / Esthetician
The Salon Professional Academy
Nashville05.2019
High School Diploma -
Barren County High School
Glasgow, KY05.2017
Skills
- File Organization
- Data entry proficiency
- Document Management
- Calendar Management
- Database Maintenance
- Meeting Coordination
- Document Editing
- Invoice Processing
- Document Typing and Formatting
- Customer Communication
- Microsoft Office
Timeline
Assistant Clerk
Cave City City Hall
10.2023 - Current
Hairstylist
Tanglez
12.2021 - 08.2023
Hairstylist
Bella Salon And Spa
05.2019 - 12.2021
Legal Studies
Kentucky League of Cities
Cosmetology / Esthetician
The Salon Professional Academy
High School Diploma -
Barren County High School
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