Saygen Ezell
Winchester
Summary
Dynamic assistant manager with proven expertise in customer service, team leadership, and staff training. Adept at decision-making and conflict resolution, driving operational efficiency and enhancing customer satisfaction.
Results-oriented professional with extensive experience in managing daily operations and training teams. Skilled in analyzing sales data and optimizing inventory, committed to fostering a collaborative work environment that drives performance and customer satisfaction.
Dedicated assistant manager known for strong conflict resolution and time management skills. Experienced in streamlining operations and mentoring junior staff, ready to leverage expertise to enhance service quality and operational success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
Winchester, KY
01.2021 - 01.2026
- Managed daily operations to ensure optimal customer service and food quality.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Coordinated scheduling to enhance labor efficiency and meet peak demand periods.
- Oversaw cash handling processes, ensuring accuracy in daily financial reports.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
George Rogers Clark
Winchester, KYSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Workload management
- Conflict resolution
- Team building
- Employee scheduling
- Recruiting and interviewing
- Sales growth
- Policy enforcement
- Cost reduction
- Cost control
Timeline
Assistant Manager
Dominos Pizza Inc.
01.2021 - 01.2026
High School Diploma -
George Rogers Clark