Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Assistant Server
Lobster Pot
George Town
2023.04 - Current
Assisted other servers with table bussing and resetting tables as needed.
Provided assistance to fellow team members during busy periods.
Greeted customers warmly upon arrival.
Provided excellent customer service to guests.
Performed opening and closing procedures according to company standards.
Answered questions about menu items and made recommendations accordingly.
Developed strong relationships with customers to ensure repeat business.
Server
Tukka Restaurant
George Town
2022.11 - 2023.04
Responded efficiently to guest inquiries and complaints in a professional manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Took orders from customers accurately and in a timely manner.
Delivered food orders promptly and courteously.
Stayed informed about daily specials, new menu items, promotions.
Customer Service Representative
Domino's Pizza
George Town
2020.10 - 2022.11
Identified areas of improvement in customer service processes and suggested changes accordingly.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Gathered customer feedback through surveys and used the data to improve customer service.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Arts - Social Work
Tribhuwan University
Kathmandu,Nepal
2020-01
Skills
Versatile and friendly
Collaborative
Detail-oriented
Adaptable
Customer Service
Timeline
Assistant Server
Lobster Pot
2023.04 - Current
Server
Tukka Restaurant
2022.11 - 2023.04
Customer Service Representative
Domino's Pizza
2020.10 - 2022.11
Bachelor of Arts - Social Work
Tribhuwan University
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