Sehera Khadka
George Town
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Assistant Server
Lobster Pot
George Town
04.2023 - Current
- Assisted other servers with table bussing and resetting tables as needed.
- Provided assistance to fellow team members during busy periods.
- Greeted customers warmly upon arrival.
- Provided excellent customer service to guests.
- Performed opening and closing procedures according to company standards.
- Answered questions about menu items and made recommendations accordingly.
- Developed strong relationships with customers to ensure repeat business.
Server
Tukka Restaurant
George Town
11.2022 - 04.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
Customer Service Representative
Domino's Pizza
George Town
10.2020 - 11.2022
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Arts - Social Work
Tribhuwan University
Kathmandu,Nepal01-2020
Skills
- Versatile and friendly
- Collaborative
- Detail-oriented
- Adaptable
- Customer Service
Timeline
Assistant Server
Lobster Pot
04.2023 - Current
Server
Tukka Restaurant
11.2022 - 04.2023
Customer Service Representative
Domino's Pizza
10.2020 - 11.2022
Bachelor of Arts - Social Work
Tribhuwan University
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